View source for Process feature

[[Process feature]] is any property, attribute, and so on needed to create the goods or deliver the service and achieve the product feature goals that will satisfy a customer need.

==Definition==
According to [[Juran's Quality Handbook by Defeo (7th edition)]],
:[[Process feature]]. Any property, attribute, and so on needed to create the goods or deliver the service and achieve the product feature goals that will satisfy a customer need.

[[Category: Quality Management]][[Category: Articles]]