Difference between revisions of "Emotional intelligence"
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*[[Mindfulness]]. Objectively and deliberately evaluating the emotional situation in the moment. | *[[Mindfulness]]. Objectively and deliberately evaluating the emotional situation in the moment. | ||
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*[[Communication Quarter]]. | *[[Communication Quarter]]. | ||
[[Category: Septem Artes Administrativi]][[Category: Articles]] | [[Category: Septem Artes Administrativi]][[Category: Articles]] | ||
Revision as of 17:06, 4 January 2019
Emotional intelligence (hereinafter, the Ability) is the ability to detect and to manage emotional cues and information.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Emotional intelligence. The ability to detect and to manage emotional cues and information.
Related concepts
- Emotional dissonance. Inconsistencies between the emotions people feel and the emotions they project.
- Surface acting. Hiding one's inner feelings and forgoing emotional expressions in response to display rules.
- Deep acting. Trying to modify one's true inner feelings based on display rules.
- Mindfulness. Objectively and deliberately evaluating the emotional situation in the moment.
