Difference between revisions of "Monitoring Quarter"
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#'''[[Stakeholder interview]]'''. A conversation with the key contacts in the client organization funding, selling, or driving the product. | #'''[[Stakeholder interview]]'''. A conversation with the key contacts in the client organization funding, selling, or driving the product. | ||
#*[[Focus group]]. Small (5-15 individuals) and composed of representative members of a group whose beliefs, practises or opinions are sought. By asking initial questions and structuring the subsequent discussion, the facilitator/interviewer can obtain, for example, information on common gear use practices, responses to management regulations or opinions. | #*[[Focus group]]. Small (5-15 individuals) and composed of representative members of a group whose beliefs, practises or opinions are sought. By asking initial questions and structuring the subsequent discussion, the facilitator/interviewer can obtain, for example, information on common gear use practices, responses to management regulations or opinions. | ||
+ | #*[[Focus group]]. A focus group is a means to elicit ideas and attitudes about a specific product, service or opportunity in an interactive group environment. The participants share their impressions, preferences and needs, guided by a moderator. | ||
#*[[Panel survey]]. Involves the random selection of a small number of representative individuals from a group, who agree to be available over an extended period - often one to three years. During that period, they serve as a stratified random sample of people from whom data can be elicited on a variety of topics. | #*[[Panel survey]]. Involves the random selection of a small number of representative individuals from a group, who agree to be available over an extended period - often one to three years. During that period, they serve as a stratified random sample of people from whom data can be elicited on a variety of topics. | ||
#'''[[Meeting]]'''. An occasional or arranged gathering of people for informational, emotional, or physical exchanges; particularly, this gathering can serve as a [[data-gathering technique]]. | #'''[[Meeting]]'''. An occasional or arranged gathering of people for informational, emotional, or physical exchanges; particularly, this gathering can serve as a [[data-gathering technique]]. |
Revision as of 23:01, 13 April 2018
Monitoring Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):
- The Quarter is designed to introduce its learners to enterprise discovery, or, in other words, to concepts related to obtaining data needed to administer the enterprise effort; and
- The Quadrivium examines concepts of administering various types of enterprises known as enterprise administration as a whole.
The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.
Contents
Outline
The predecessor lecture is Project Management Quarter.
Concepts
- Monitoring. A continuous process of collecting enterprise data.
- Internal sources monitoring. Monitoring of internal data sources; these sources include knowledge bases, business surveillance, enterprise acquisitions, communications, and the bookkeping system.
- Market sources monitoring. Monitoring of industry contracts, market data, and competitive intelligence.
- Stakeholder sources monitoring. Monitoring of stakeholders.
- Regulatory sources monitoring. Monitoring of regulatory information.
- Indicator. An indicator identifies a specific numerical measurement that indicates progress toward achieving an impact, output, activity or input. See also metric.
- Enterprise environment. The combined internal and external factors and forces, both standing alone and interacting with one another, that affect or can potentially affect the enterprise's performance.
- Micro environment. Consideration of firm, project or client imposed policies and procedures applicable in the procurement actions.
- Macro environment. Consideration, interrelationship and action of outside changes such as legal, social, economic, political or technological which may directly or indirectly influence specific procurement actions.
- Business surveillance.
- Enterprise data. All data that has been gathered to support all of the enterprise efforts.
- Data. Factual communications, raw documents, unprocessed measurements, and/or recorded observations collected for further analysis in order to create information.
- Data source. A place, person, or thing from which data comes or can be obtained.
- Internal data source. Intra-firm sources and records including historical data on similar procurements, cost and performance data on various suppliers and other data which could assist in proposed procurements.
- External data source. Extra-firm sources including industry contracts, market data, competitive intelligence and regulatory information which could aid procurement decision-making.
- Data origin.
- Human communications. Data generated by an informational exchange between two or more people.
- Document data. Data that one or more pieces of written, printed, or electronic matter contains.
- Media data. Data that one or more pieces of audio- and/or visual matter contains.
- Measurement data. Data that is obtained by one or more datapoint devices.
- Reconnaissance data. Data generated by observations.
- Data collection mode.
- Metadata. Data about data; it may include data sources, geolocation, the chronology related to data creation and further movement, data contexts, etc.
- Metadata. Metadata is information that is used to understand the context and validity of information recorded in a system.
- Metadata. Data that gives information about what the primary data is about (e.g., if a photo is the primary data, its metadata might consist of what its resolution is, when the photo was taken, etc.).
- Data research.
- Data structure.
- Appreciative inquiry. An approach that seeks to identify the unique qualities and special strengths of an organization, which can then be built on to improve performance.
Roles
Methods
- Data-gathering technique. An established procedure for carrying out gathering of data.
- Observation. The data-gathering technique that is based on watching something or someone; an observation can also be a statement based on something one has seen, heard, or noticed. In business analysis, observation is a means to elicit requirements by conducting an assessment of the stakeholder's work environment.
- Document review. The data-gathering technique that is based on a systematic study of documents in order to gather data. In business analysis, document review is a means to elicit requirements of an existing system by studying available documentation and identifying relevant information.
- Media research. The data-gathering technique that is based on a systematic study of audio- and visual- materials in order to gather data.
- Needfinding. Needfinding is the art of talking to people and discovering their needs; both those they might explicitly state, and those hidden beneath the surface. It is only in truly understanding people that we can gain meaningful insights to inspire and inform a final, impactful design.
- Interview. A data-gathering technique that represents an arranged meeting of people face-to-face, especially for consultation or other informational exchange.
- Interview. A systematic approach to elicit information from a person or group of people in an informal or formal setting by asking relevant questions and documenting the responses.
- User interview. Used for understanding the tasks and motivations of the user group for whom you are designing, user interviews may be formally scheduled, or just informal chats.
- Structured interview. A planned interview designed to gather job-related information.
- Unstructured interview. A short, casual interview made up of random questions.
- Open-ended interview. Covers a variety of data-gathering activities, including a number of social science research methods.
- Stakeholder interview. A conversation with the key contacts in the client organization funding, selling, or driving the product.
- Focus group. Small (5-15 individuals) and composed of representative members of a group whose beliefs, practises or opinions are sought. By asking initial questions and structuring the subsequent discussion, the facilitator/interviewer can obtain, for example, information on common gear use practices, responses to management regulations or opinions.
- Focus group. A focus group is a means to elicit ideas and attitudes about a specific product, service or opportunity in an interactive group environment. The participants share their impressions, preferences and needs, guided by a moderator.
- Panel survey. Involves the random selection of a small number of representative individuals from a group, who agree to be available over an extended period - often one to three years. During that period, they serve as a stratified random sample of people from whom data can be elicited on a variety of topics.
- Meeting. An occasional or arranged gathering of people for informational, emotional, or physical exchanges; particularly, this gathering can serve as a data-gathering technique.
- Town hall meeting. An informal public meeting where information can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments.
- Requirements workshop. A requirements workshop is a structured meeting in which a carefully selected group of stakeholders collaborate to define and or refine requirements under the guidance of a skilled neutral facilitator.
- Event-powered survey. The data-gathering technique that is based on a systematic study of behavior of people at arranged events such as pooling, sampling, and/or querying, either virtual or physical, undertaken in order to gather data primarily of the results of their behavior.
Instruments
- Data-gathering tool. An tangible or software implement used to carry out gathering of data.
- Questionnaire. The data-gathering tool that represents a set of questions composed for the purposes of conducting of one or more event-powered surveys.
- Questionnaire. A research instrument consisting of a series of questions and other prompts for the purpose of gathering information from respondents.
- Survey. An online form designed to solicit feedback from current or potential users.
- Human testing. exams and quizzes.
- Datapoint device. Any data-gathering tool that counts, detects, gauges, meters, records, scales, scores, senses, surveys, and/or tests somebody or something and is located at some point where relevant data can be gathered.
- Questionnaire. The data-gathering tool that represents a set of questions composed for the purposes of conducting of one or more event-powered surveys.
- Search engine. A software system that is designed to search for data on corporate networks or, as a web search engine, on World Wide Web.
- Content gathering.
- Content management software (CMS). Software that allows publishing, editing and maintaining content from a central interface. See also: Content management
- Content management. The suite of processes and technologies that support the collection, management, and publication of information in any medium.
- Digital form. Online forms and form filing
- Download portal. Online forms and form filing
- Content management software (CMS). Software that allows publishing, editing and maintaining content from a central interface. See also: Content management
- Data date (DD). The date at which, or up to which, the project's reporting system has provided actual status and accomplishments. Also called as-of date.
Results
- Knowledge base.
- Stakeholder register. A listing of the stakeholders affected by a business need or proposed solution and a description of their participation in a project or other initiative.
Practices
The successor lecture is Controlling Quarter.