Resource Planning Quarter

Resource Planning Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):

• The Quarter is designed to introduce its learners to enterprise discovery, or, in other words, to concepts related to obtaining data needed to administer the enterprise effort; and
• The Quadrivium examines concepts of administering various types of enterprises known as enterprise administration as a whole.

The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.

Outline

The predecessor lecture is Organizational Structure Quarter.

Concepts

1. Enterprise resource planning (ERP).
2. Enterprise performance. The accumulated results of all the enterprise's work activities.
   • Efficiency. The degree to which an enterprise gets the most outputs from the least amount of inputs.
   • Effectiveness. The degree to which an enterprise does those activities that result in achieving its goals. In other words, effectiveness is the measure of how an enterprise meets the needs of its clientele or customers.

     Efficiency is doing things right; effectiveness is doing the right things. -- Peter Drucker, management consultant

   • Capability. An organization's skill and ability in doing the work activities needed in its business.
3. Information system. A structured, interacting, complex of persons, machines, and procedures designed to produce information which is collected from both internal and external sources for use as a basis for decision-making in specific contract/procurement actions.
   • Management information system (MIS)
4. System. A collection of interrelated and/or interdependent elements working together as a unified whole to produce a desired output out of consumed input through one or more processes. System elements can include hardware, software, and people. One system can be a sub-element (or subsystem) of another system.
   • Mission. An undertaking that is supported by the system to be designed to be successful (e.g. space mission).
   • Open system. A system that interacts with its environment.
   • Closed system. A system that is not influenced by and does not interact with its environment.
   • External interface. An interface with other systems (hardware, software, and human) that a proposed system will interact with.
   • Boundary. A separation between the interior of a system and what lies outside.
5. Cost of quality. The costs incurred to ensure quality. The cost of quality includes quality planning, quality control, quality assurance, and rework.
   • Rework. Action taken to bring a defective or nonconforming item into compliance with requirements or specifications.
   • Total quality management (TQM). A philosophy of management that is driven by continuous improvement and responsiveness to customer needs and expectations.

Results

1. Organizational development. A collection of planned change interventions, built on humanistic-democratic values, that seeks to improve organizational effectiveness and employee well-being.
   • Organizational development. Change methods that focus on people and the nature and quality of interpersonal work relationships.

Practices

No successor lecture exists in the Course. Happy implementations of the learned concepts, methods, instruments, and practices on the fields!