Relationship Management Quarter

Social Leadership Quarter (hereinafter, the Quarter) is a lecture introducing the learners to social implementations primarily through key topics related to social leadership. The Quarter is the last of four lectures of Social Quadrivium, which is the fifth of seven modules of Septem Artes Administrativi (hereinafter, the Course). The Course is designed to introduce the learners to general concepts in business administration, management, and organizational behavior.

Outline

Stakeholder Arrangements Quarter is the predecessor lecture. In the enterprise implementation series, the previous lecture is Worker Productivity Quarter.

Concepts

1. Social leadership. Leadership by bringing people together, facilitating agreements, and driving efforts in the same direction.

Roles

1. Leader. Someone who can influence others and who has managerial authority.
   • Charismatic leader. An enthusiastic, self-confident leader whose personality and actions influence people to behave in certain ways.
   • Transactional leader. A leader who leads primarily by using social exchanges (or transactions). A transactional leader guides or motivates his or her followers in the direction of established goals by clarifying role and task requirements.
   • Transformational leader. A leader who stimulates and inspires (transforms) followers to achieve extraordinary outcomes. A transformational leader inspires his or her followers to transcend their own self-interests and who is capable of having a profound and extraordinary effect on followers.
   • Authentic leader. A leader who knows who he or she is, knows what he or she believes in and values, and acts on those values and beliefs openly and candidly. Their followers would consider them to be ethical people.
   • High-high leader. A leader high in both initiating structure and consideration behaviors.

Practices

Market Engagements Quarter is the successor lecture. In the enterprise implementation series, the next lecture is Leadership Quarter.