Onboarding

Onboarding

Onboarding (hereinafter, the Process) is the process and/or the learning sequence that depicts that process of either:

1. Integrating a new employee into an organization including helping this employee to adapt to the organization's culture (this process is more specifically known as organizational socialization, socialization process, or, simply, socialization); or
2. Familiarizing a new customer or client with one's products or services.

Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Socialization. A process that adapts employees to the organization's culture.

According to Management by Robbins and Coulter (14th edition),

Socialization. The process that helps employees adapt to the organization's culture.

Socialization process

Socialization is the Process through which:

• A new employee acquires the necessary competence and credentials in order to become a productive organizational member and insider. This process is also known as organizational socialization, socialization process, or, simply, socialization;
• An employer settles a new employee in a particular position.

Onboarding can also described as the mechanism of integrating a new employee into the enterprise and its culture.

Stages

1. Prearrival stage. The period of learning in the socialization process that occurs before a new employee joins the organization.
2. Encounter stage. The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
3. Metamorphosis stage. The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization.

Related lectures

• Market Engagements Quarter.
• What Recruitment Is.