Difference between revisions of "Emotional intelligence"
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According to [[Management by Robbins and Coulter (14th edition)]], | According to [[Management by Robbins and Coulter (14th edition)]], | ||
:[[Emotional intelligence]]. The ability to notice and to manage emotional cues and information. | :[[Emotional intelligence]]. The ability to notice and to manage emotional cues and information. | ||
| + | According to [[Looking Out, Looking In by Adler, Proctor (15th edition)]], | ||
| + | :[[Emotional intelligence]]. The ability to understand and manage one's own emotions and be sensitive to others' feelings. | ||
==Related concepts== | ==Related concepts== | ||
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*[[Communication Quarter]]. | *[[Communication Quarter]]. | ||
| − | [[Category:Management]][[Category: Septem Artes Administrativi]][[Category: Articles]] | + | [[Category:Management]][[Category: Septem Artes Administrativi]][[Category: Articles]][[Category: Human Communications]] |
Latest revision as of 15:14, 9 July 2020
Emotional intelligence (hereinafter, the Ability) is the ability to detect and to manage emotional cues and information.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Emotional intelligence. The ability to detect and to manage emotional cues and information.
According to Management by Robbins and Coulter (14th edition),
- Emotional intelligence. The ability to notice and to manage emotional cues and information.
According to Looking Out, Looking In by Adler, Proctor (15th edition),
- Emotional intelligence. The ability to understand and manage one's own emotions and be sensitive to others' feelings.
Related concepts
- Emotional dissonance. Inconsistencies between the emotions people feel and the emotions they project.
- Surface acting. Hiding one's inner feelings and forgoing emotional expressions in response to display rules.
- Deep acting. Trying to modify one's true inner feelings based on display rules.
- Mindfulness. Objectively and deliberately evaluating the emotional situation in the moment.
