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| − | [[Competency model]] is a description of the skills needed for a specific job. A list of the behaviors, skills, and knowledge needed to do well in a specific job. | + | [[Compliance]] is obedience, conforming. Following established laws, guidelines, or rules. |
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| | ==Definitions== | | ==Definitions== |
| | According to the [[HRBoK Guide]], | | According to the [[HRBoK Guide]], |
| − | :[[Competency model]]. A description of the skills needed for a specific job. A list of the behaviors, skills, and knowledge needed to do well in a specific job. | + | :[[Compliance]]. Obedience, conforming. Following established laws, guidelines, or rules. |
| | According to the [[ITIL Foundation 4e by Axelos]], | | According to the [[ITIL Foundation 4e by Axelos]], |
| | :[[Compliance]]. The act of ensuring that a standard or set of guidelines is followed, or that proper, consistent accounting or other practices are being employed. | | :[[Compliance]]. The act of ensuring that a standard or set of guidelines is followed, or that proper, consistent accounting or other practices are being employed. |
| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Confidentiality]]. A security objective that ensures information is not made available or disclosed to unauthorized entities.
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| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Configuration]]. An arrangement of configuration items (CIs) or other resources that work together to deliver a product or service. Can also be used to describe the parameter settings for one or more CIs.
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| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Configuration item]] ([[CI]]). Any component that needs to be managed in order to deliver an IT service.
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| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Control]]. The means of managing a risk, ensuring that a business objective is achieved, or that a process is followed.
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| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Cost]]. The amount of money spent on a specific activity or resource.
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| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Culture]]. A set of values that is shared by a group of people, including expectations about how people should behave, ideas, beliefs, and practices.
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| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Customer]]. A person who defines the requirements for a service and takes responsibility for the outcomes of service consumption.
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| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Demand]]. Input to the service value system based on opportunities and needs from internal and external stakeholders.
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| − | [[Category: Information Technology]]
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| − | According to the [[ITIL Foundation 4e by Axelos]],
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| − | :[[Deployment]]. The movement of any service component into any environment.
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| − | [[Category: Information Technology]]
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| − | [[Category: Management]][[Category: Articles]] | + | [[Category: Information Technology]][[Category: Management]][[Category: Articles]] |
