Difference between revisions of "Service consumption"
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Latest revision as of 23:17, 12 December 2020
Service consumption is activities performed by an organization to consume services. It includes the management of the consumer's resources needed to use the service, service actions performed by users, and the receiving (acquiring) of goods (if required).
Definitions
According to the ITIL Foundation 4e by Axelos,
- Service consumption. Activities performed by an organization to consume services. It includes the management of the consumer's resources needed to use the service, service actions performed by users, and the receiving (acquiring) of goods (if required).
