Difference between revisions of "Help desk"
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| − | [[Service desk]] is the point of communication between the service provider and all its users. | + | [[Service desk]] (hereinafter, the ''Desk'') is the point of communication between the service provider and all its users. The ''Desk'' is a part of the [[ITIL practices]]. |
==Definitions== | ==Definitions== | ||
According to the [[ITIL Foundation 4e by Axelos]], | According to the [[ITIL Foundation 4e by Axelos]], | ||
| − | :[[Service desk]]. The point of communication between the service provider and all its users. | + | :[[Service desk]]. The point of communication between the [[service provider]] and all its users. |
[[Category: Articles]][[Category: Information Technology]] | [[Category: Articles]][[Category: Information Technology]] | ||
Revision as of 18:11, 28 December 2020
Service desk (hereinafter, the Desk) is the point of communication between the service provider and all its users. The Desk is a part of the ITIL practices.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Service desk. The point of communication between the service provider and all its users.
