Difference between revisions of "Availability"
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According to the [[ITIL Foundation 4e by Axelos]], | According to the [[ITIL Foundation 4e by Axelos]], | ||
:[[Availability]]. The ability of an IT service or other configuration item to perform its agreed function when required. | :[[Availability]]. The ability of an IT service or other configuration item to perform its agreed function when required. | ||
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| + | ==Practices== | ||
| + | *[[Availability management practice]] | ||
[[Category: Information Technology]][[Category: Quality Management]][[Category: Articles]] | [[Category: Information Technology]][[Category: Quality Management]][[Category: Articles]] | ||
Revision as of 02:25, 29 December 2020
Availability is in the context of product design, the probability that a product, when used under given conditions, will perform satisfactorily when called upon.
Definitions
According to Juran's Quality Handbook by Defeo (7th edition),
- Availability. In the context of product design, the probability that a product, when used under given conditions, will perform satisfactorily when called upon.
According to the ITIL Foundation 4e by Axelos,
- Availability. The ability of an IT service or other configuration item to perform its agreed function when required.
