Difference between revisions of "Measurement and reporting"
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| − | [[Measurement and reporting]] is the practice | + | [[Measurement and reporting]] (hereinafter, the ''Practice'') is the [[practice]] to support good decision-making and continual improvement by decreasing levels of uncertainty. The ''Practice'' relates to [[measurement]], [[reporting]], and [[service management]]. This ''Practice'' is a part of the [[ITIL practices]]. |
Latest revision as of 04:11, 29 December 2020
Measurement and reporting (hereinafter, the Practice) is the practice to support good decision-making and continual improvement by decreasing levels of uncertainty. The Practice relates to measurement, reporting, and service management. This Practice is a part of the ITIL practices.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Measurement and reporting. The practice of supporting good decision-making and continual improvement by decreasing levels of uncertainty.
