Difference between revisions of "Change"

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(Created page with "Change is in the context of quality management, change means to move from one state of operation to another state of operation. ==Definition== According to Managing Qua...")
 
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[[Change]] is in the context of quality management, change means to move from one state of operation to another state of operation.
 
[[Change]] is in the context of quality management, change means to move from one state of operation to another state of operation.
  
==Definition==
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==Definitions==
 
According to [[Managing Quality by Foster (6th edition)]],
 
According to [[Managing Quality by Foster (6th edition)]],
 
:[[Change]]. In the context of quality management, change means to move from one state of operation to another state of operation.
 
:[[Change]]. In the context of quality management, change means to move from one state of operation to another state of operation.
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According to the [[BABOK Guide|BABOK Guide (3rd edition)]],
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:[[Change]]. The act of transformation in response to a need.
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According to the [[ITIL Foundation 4e by Axelos]],
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:[[Change]]. The addition, modification, or removal of anything that could have a direct or indirect effect on services.
  
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==Types==
  
[[Category: Quality Management]][[Category: Articles]]
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===Standard===
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:''Main wikipage: [[Standard change]]''
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:[[Standard change]]s are pre-authorized and, therefore, should be implemented without additional authorization.
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===Normal===
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:''Main wikipage: [[Normal change]]''
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:[[Normal change]]s are not pre-authorized; depending on the change control structure, their authorization may be based on change type. They may be either low-risk, when someone who can make rapid decisions, or major.
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===Emergency===
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:''Main wikipage: [[Emergency change]]''
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:[[Emergency change]]s require expedited assessment and authority; they may require a special change authority.
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[[Category: Information Technology]][[Category: Quality Management]][[Category: Articles]][[Category: Business Analysis]]

Latest revision as of 19:22, 29 December 2020

Change is in the context of quality management, change means to move from one state of operation to another state of operation.

Definitions

According to Managing Quality by Foster (6th edition),

Change. In the context of quality management, change means to move from one state of operation to another state of operation.

According to the BABOK Guide (3rd edition),

Change. The act of transformation in response to a need.

According to the ITIL Foundation 4e by Axelos,

Change. The addition, modification, or removal of anything that could have a direct or indirect effect on services.

Types

Standard

Main wikipage: Standard change
Standard changes are pre-authorized and, therefore, should be implemented without additional authorization.

Normal

Main wikipage: Normal change
Normal changes are not pre-authorized; depending on the change control structure, their authorization may be based on change type. They may be either low-risk, when someone who can make rapid decisions, or major.

Emergency

Main wikipage: Emergency change
Emergency changes require expedited assessment and authority; they may require a special change authority.