Difference between revisions of "Surface acting"
(→Related coursework) |
(→Related coursework) |
||
Line 9: | Line 9: | ||
*[[Enterprise]]. | *[[Enterprise]]. | ||
− | ==Related | + | ==Related lectures== |
*[[Communication Quarter]]. | *[[Communication Quarter]]. | ||
[[Category: Septem Artes Administrativi]][[Category: Articles]] | [[Category: Septem Artes Administrativi]][[Category: Articles]] |
Latest revision as of 17:06, 4 January 2019
Surface acting is hiding one's inner feelings and forgoing emotional expressions in response to display rules.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Surface acting. Hiding one's inner feelings and forgoing emotional expressions in response to display rules.