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| − | [[File:Cultural-relativism.png|400px|thumb|right|[[Cultural intelligence]]]][[Cultural intelligence]] refers to cultural awareness and sensitivity skills. | + | [[File:Cultural-relativism.png|400px|thumb|right|[[Cultural worldview]]]][[Cultural intelligence]] refers to cultural awareness and sensitivity skills. |
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| | ==Definition== | | ==Definition== |
| | According to [[Management by Robbins and Coulter (14th edition)]], | | According to [[Management by Robbins and Coulter (14th edition)]], |
| | :[[Cultural intelligence]]. [[Cultural awareness]] and sensitivity skills. | | :[[Cultural intelligence]]. [[Cultural awareness]] and sensitivity skills. |
| | + | According to the [[HRBoK Guide]], |
| | + | :[[Cultural intelligence]]. Measure of competence in culturally diverse situations. A person's ability to function in multicultural situations and to interact appropriately with people from different backgrounds. |
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| | ==Awareness== | | ==Awareness== |
| | :''Main wikipage: [[Cultural awareness]]'' | | :''Main wikipage: [[Cultural awareness]]'' |
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| − | ===Parochialism=== | + | ===Worldview=== |
| − | :''Main wikipage: [[Parochialism]]'' | + | :''Main wikipage: [[Cultural worldview]]'' |
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| | + | :[[Cultural worldview]] is one's [[worldview]] on [[cultural diversity]]. Three basic distinctive views are: |
| | + | :#'''[[Parochialism]]''', which is one's viewing the world solely through your own perspectives, leading to an inability to recognize differences between people. While being coupled with [[ingroup favorism]], ''parochialism'' may serve as the ground for one's [[ethnocentric attitude]] or even [[racism]]. |
| | + | :#'''[[Cultural apathy]]''', which is one's awareness that [[cultural diversity]] exists, but it is not easy or even worthy to be explored. This ''apathy'' may serve as the ground for one's [[polycentric attitude]]. |
| | + | :#'''[[Global mindset]]''' ([[Global mindset|cultural open-mindedness]]), which is one's awareness that [[cultural diversity]] exists and willingness to embrace it. This ''mindset'' may serve as the ground for one's [[geocentric attitude]]. This mindset refers to the attributes that allow a [[leader]] to be effective in [[cross-cultural environment]]s. |
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| − | *[[Parochialism]]
| + | ===Attitude=== |
| − | **[[Ethnocentric attitude]]
| + | :''Main wikipage: [[Cultural attitude]]'' |
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| − | ===Cultural open-mindedness===
| + | :[[Cultural attitude]] is one's [[attitude]] that someone has toward own and other [[culture]]s. Three basic distinctive ''attitudes'' are: |
| − | :''Main wikipage: [[Cultural open-mindedness]]'' | + | :#[[Ethnocentric attitude]]. Similar to [[ingroup favorism]], the [[parochial belief]] that the best work approaches and practices are those of the home country. |
| | + | :#[[Polycentric attitude]]. The view that the managers in the host country know the best work approaches and practices for running their businesses. |
| | + | :#[[Geocentric attitude]]. A world-oriented view that focuses on using the best approaches and people from around the globe. |
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| − | *[[Cultural open-mindedness]]
| + | ===Identity=== |
| − | **[[Geocentric attitude]]
| + | :''Main wikipage: [[Cultural identity]]'' |
| − | **[[Polycentric attitude]]
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| − | ==Related concepts==
| + | :[[Cultural identity]] is one's self-affiliation (or categorization by others) as a member of a cultural [[group]]. |
| − | #[[Culture]]. The fundamental determinant of a person's wants and behavior.
| + | :*[[Ingroup favorism]]. Perspective in which one sees members of own [[ingroup]] as better than other people, and, often, people not in own group as all the same. |
| − | #'''[[Cultural context]]'''. The influence of the society the author lives in and his or her culture on his or her communications.
| + | :[[Cultural allegiance]]. |
| − | #*[[High-context culture]]. A culture that relies heavily on nonverbal and subtle situational cues in communication.
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| − | #*[[Low-context culture]]. A culture that relies heavily on words to convey meaning in communication.
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| − | #[[Coolhunting]] (also known as trendspotting) – to make observations and predictions in changes of new or existing [[cultural trend]]s in areas such as fashion, music, films, television, youth culture and lifestyle.
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| − | #*[[Dominant culture]]. A culture that expresses the core values that are shared by a majority of the organization's members.
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| − | #*[[National culture]]. The values and attitudes shared by individuals from a specific country that shape their behavior and beliefs about what is important.
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| − | #*[[Strong culture]]. A culture in which the core values are intensely held and widely shared.
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| − | #*[[Ethnicity]]. Social traits (such as [[cultural background]] or allegiance) that are shaped by a human population.
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| − | #'''[[Ethnic tendency]]'''. A quality or feature regarded as a characteristic or inherent part of [[culture]].
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| − | #*[[Power distance]]. A national culture attribute that describes the extent to which a society accepts that power in institutions and organizations is distributed unequally.
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| − | #*[[Collectivism]]. A national culture attribute that describes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them.
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| − | #*[[Individualism]]. A national culture attribute that describes the degree to which people prefer to act as individuals rather than as members of groups.
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| − | #*[[Long-term orientation]]. A national culture attribute that emphasizes the future, thrift, and persistence.
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| − | #*[[Short-term orientation]]. A national culture attribute that emphasizes the present and accepts change.
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| − | #*[[Masculinity]]. A national culture attribute that describes the extent to which the culture favors traditional masculine work roles of achievement, power, and control. Societal values are characterized by assertiveness and materialism.
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| − | #*[[Femininity]]. A national culture attribute that indicates little differentiation between male and female roles; a high rating indicates that women are treated as the equals of men in all aspects of the society.
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| − | #*[[Uncertainty avoidance]]. A national culture attribute that describes the extent to which a society feels threatened by uncertain and ambiguous situations and tries to avoid them.
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| − | #'''[[Diversity]]'''. The extent to which members of a group are similar to, or different from, one another.
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| − | #*[[Deep-level diversity]]. Differences in values, personality, and work preferences that become more important for determining similarity as people get to know each other.
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| − | #*[[Discrimination]]. Noting of a difference between things; often we refer to [[unfair discrimination]], which means making judgments about individuals based on [[stereotype]]s regarding their demographic group. [[Unfair discrimination]] occurs when someone acts out their prejudicial attitudes toward people who are the targets of their prejudice.
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| − | #[[File:Diversity.png|400px|thumb|right|[[Surface-level diversity]]]]'''[[Surface-level diversity]]'''. Differences in easily perceived characteristics, such as gender, race, ethnicity, age, or disability, that do not necessarily reflect the ways people think or feel, but may activate or trigger certain [[stereotype]]s.
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| − | #*[[Biographical characteristic]]. A quantifiable personal characteristic such as age, gender, income, education, socioeconomic status, family size, marital status, race, and length of tenure that are objective and easily obtained from personnel records. These characteristics are [[indicator]]s of [[surface-level diversity]].
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| − | #*[[Race]]. The biological heritage (including skin color and associated traits) that people use to identify themselves.
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| − | #'''[[Preconceived attitude]]'''. An [[attitude]] that someone has already had about representatives of some group without learning about their actual characteristics.
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| − | #*[[Prejudice]]. A preconceived belief, opinion, or judgment toward a person or a group of people.
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| − | #*[[Stereotyping]]. Judging someone on the basis of a perception of the group to which that person belongs.
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| − | #*[[Stereotype threat]]. The degree to which we internally agree with the generally negative stereotyped perceptions of our groups.
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| − | #'''[[Cultural attitude]]'''. An [[attitude]] that someone has toward own and other [[culture]]s.
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| − | #*[[Parochialism]]. Viewing the world solely through your own perspectives, leading to an inability to recognize differences between people.
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| − | #*[[Geocentric attitude]]. A world-oriented view that focuses on using the best approaches and people from around the globe.
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| − | #*[[Ethnocentric attitude]]. The parochial belief that the best work approaches and practices are those of the home country.
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| − | #*[[Polycentric attitude]]. The view that the managers in the host country know the best work approaches and practices for running their businesses.
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| − | #[[Ingroup favorism]]. Perspective in which one sees members of own [[ingroup]] as better than other people, and, often, people not in own group as all the same.
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| − | #'''[[GLOBE program]]''' ([[GLOBE program|Global Leadership and Organizational Behavior Effectiveness program]]) is the research project that studies cross-cultural leadership behaviors.
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| − | #*[[Global mind set]]. Attributes that allow a leader to be effective in [[cross-cultural environment]]s.
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| − | #*[[Institutions]]. [[Cultural factor]]s that lead many organizations to have similar structures, especially those factors that might not lead to adaptive consequences.
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| − | #*[[Workforce diversity]]. The ways in which people in an organization are different from and similar to one another.
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| − | #*[[Surface-level diversity]]. Easily perceived differences that may trigger certain stereotypes, but that do not necessarily reflect the ways people think or feel.
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| − | #*[[Deep-level diversity]]. Differences in values, personality, and work preferences.
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| − | #*[[Race]]. The biological heritage (including skin color and associated traits) that people use to identify themselves.
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| − | #*[[Ethnicity]]. Social traits (such as cultural background or allegiance) that are shaped by a human population.
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| − | #*[[Bias]]. A tendency or preference toward a particular perspective or ideology.
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| − | #*[[Prejudice]]. A preconceived belief, opinion, or judgment toward a person or a group of people.
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| − | #*[[Stereotyping]]. Judging a person based on a perception of a group to which that person belongs.
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| − | #*[[Discrimination]]. When someone acts out their prejudicial attitudes toward people who are the targets of their prejudice.
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| − | #*[[Glass ceiling]]. The invisible barrier that separates women and minorities from top management positions.
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| − | #*[[Mentoring]]. A process whereby an experienced organizational member (a mentor) provides advice and guidance to a less experiences member (a protégé).
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| − | #*[[Diversity skills training]]. Specialized training to educate employees about the importance of diversity and teach them skills for working in a diverse workplace.
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| − | #*[[Ethnographic research]]. A particular observational research approach that uses concepts and tools from anthropology and other social science disciplines to provide deep [[cultural understanding]] of how people live and work.
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| − | #*But if a kind of injury is not only a personal contradiction between A and B, but also has a profound social background and [[cultural context]], social movement is an appropriate response.
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| − | #A [[non-profit corporation]] (hereinafter, the ''Corp'') is any [[corporation]] that cannot distribute its [[free cash flow]] to the ''Corp's'' [[shareholder]]s, [[leader]]s, and/or members. Particularly, the ''Corp'' cannot pay any dividends to its stockholders. The ''Corp'' can also be defined as a [[nonprofit organization]] in a form of a [[corporation]]. The ''Corp'' itself is not banned from making profit. However, the ''Corp'' must direct its possible surplus of the revenues to further achieve the ultimate objective or objectives of the ''Corp''. Those objectives commonly include social, economic, [[cultural cause|cultural]], and/or environmental causes.
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| − | #*[[Societal environment]]. The portion of a firm's environment pertaining to [[cultural factor]]s such as language, business customs, customer preferences, and patterns of communication.
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| − | #[[Organizational resource]]. An organization's asset -- including financial, physical, human, intangible, and structural/cultural -- that is used to develop, manufacture, and deliver products to its customers.
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| − | #[[Organizational culture]]. A system of shared meaning held by members that distinguishes the organization from other organizations.
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| − | #*[[Organizational culture]]. The shared values, principles, traditions, and ways of doing things that influence the way organizational members act and that distinguish the organization from other organizations.
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| − | #*[[Corporate culture]]. The shared experiences, stories, beliefs, and norms that characterize an organization.
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| | [[Category: Management]][[Category: Articles]] | | [[Category: Management]][[Category: Articles]] |
