Difference between revisions of "Failure"
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[[Failure]] is any fault, defect, or error that impairs a service or product from meeting the customer needs. | [[Failure]] is any fault, defect, or error that impairs a service or product from meeting the customer needs. | ||
| − | == | + | ==Definitions== |
According to [[Juran's Quality Handbook by Defeo (7th edition)]], | According to [[Juran's Quality Handbook by Defeo (7th edition)]], | ||
:[[Failure]]. Any fault, defect, or error that impairs a service or product from meeting the customer needs. | :[[Failure]]. Any fault, defect, or error that impairs a service or product from meeting the customer needs. | ||
| + | According to the [[INCOSE Systems Engineering Handbook (4th edition)]], | ||
| + | :[[Failure]]. The event in which any part of an item does not perform as required by its specification. The failure may occur at a value in excess of the minimum required in the specification, that is, past design limits or beyond the margin of safety. | ||
| + | According to the [[ITIL Foundation 4e by Axelos]], | ||
| + | :[[Failure]]. A loss of ability to operate to specification, or to deliver the required output or outcome. | ||
| − | [[Category: Quality Management]][[Category: Articles]] | + | [[Category: Information Technology]][[Category: Quality Management]][[Category: Articles]][[Category: Systems Engineering]] |
Latest revision as of 16:30, 11 December 2020
Failure is any fault, defect, or error that impairs a service or product from meeting the customer needs.
Definitions
According to Juran's Quality Handbook by Defeo (7th edition),
- Failure. Any fault, defect, or error that impairs a service or product from meeting the customer needs.
According to the INCOSE Systems Engineering Handbook (4th edition),
- Failure. The event in which any part of an item does not perform as required by its specification. The failure may occur at a value in excess of the minimum required in the specification, that is, past design limits or beyond the margin of safety.
According to the ITIL Foundation 4e by Axelos,
- Failure. A loss of ability to operate to specification, or to deliver the required output or outcome.
