Difference between revisions of "Hidden customers"
(Created page with "Hidden customers is an assortment of different customers who are easily overlooked because they may not come to mind readily. They can exert great influence over the produ...") |
(→Definition) |
||
| Line 3: | Line 3: | ||
==Definition== | ==Definition== | ||
According to [[Juran's Quality Handbook by Defeo (7th edition)]], | According to [[Juran's Quality Handbook by Defeo (7th edition)]], | ||
| − | [[Hidden customers]]. An assortment of different customers who are easily overlooked because they may not come to mind readily. They can exert great influence over the product design. | + | :[[Hidden customers]]. An assortment of different customers who are easily overlooked because they may not come to mind readily. They can exert great influence over the product design. |
[[Category: Quality Management]][[Category: Articles]] | [[Category: Quality Management]][[Category: Articles]] | ||
Latest revision as of 23:44, 7 July 2020
Hidden customers is an assortment of different customers who are easily overlooked because they may not come to mind readily. They can exert great influence over the product design.
Definition
According to Juran's Quality Handbook by Defeo (7th edition),
- Hidden customers. An assortment of different customers who are easily overlooked because they may not come to mind readily. They can exert great influence over the product design.
