Difference between revisions of "Problem"
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According to the [[ITIL Foundation 4e by Axelos]], | According to the [[ITIL Foundation 4e by Axelos]], | ||
:[[Problem]]. A cause, or potential cause, of one or more incidents. | :[[Problem]]. A cause, or potential cause, of one or more incidents. | ||
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| + | ==Management practice== | ||
| + | :''Main wikipage: [[Problem management practice]]'' | ||
==Related concepts== | ==Related concepts== | ||
Latest revision as of 03:32, 29 December 2020
Problem is a discrepancy between the current state of affairs and some desired state or, in other words, an obstacle that makes it difficult to make a desired idea real.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Problem. A discrepancy between the current state of affairs and some desired state.
According to Management by Robbins and Coulter (14th edition),
- Problem. An obstacle that makes it difficult to achieve a desired goal or purpose.
According to the ITIL Foundation 4e by Axelos,
- Problem. A cause, or potential cause, of one or more incidents.
Management practice
- Main wikipage: Problem management practice
Related concepts
- Solution. Someone or something that meets a business need by resolving a problem or allowing an enterprise to take advantage of a business opportunity.
