Difference between revisions of "Availability management practice"
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− | [[Availability management practice]] is the practice | + | [[Availability management practice]] (hereinafter, the ''Practice'') is the [[practice]] to ensure that services deliver agreed levels of availability to meet the needs of customers and users. The ''Practice'' relates to [[availability]] and [[service management]]. This ''Practice'' is a part of the [[ITIL practices]]. |
Latest revision as of 02:25, 29 December 2020
Availability management practice (hereinafter, the Practice) is the practice to ensure that services deliver agreed levels of availability to meet the needs of customers and users. The Practice relates to availability and service management. This Practice is a part of the ITIL practices.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Availability management practice. The practice of ensuring that services deliver agreed levels of availability to meet the needs of customers and users.