Difference between revisions of "Capacity and performance management practice"
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| − | [[Capacity and performance management practice]] is the practice | + | [[Capacity and performance management practice]] (hereinafter, the ''Practice'') is the [[practice]] to ensure that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way. The ''Practice'' relates to [[capacity management]], [[performance]], and [[service management]]. This ''Practice'' is a part of the [[ITIL practices]]. |
Latest revision as of 02:21, 29 December 2020
Capacity and performance management practice (hereinafter, the Practice) is the practice to ensure that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way. The Practice relates to capacity management, performance, and service management. This Practice is a part of the ITIL practices.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Capacity and performance management practice. The practice of ensuring that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way.
