Difference between revisions of "Critical incident"
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Revision as of 13:11, 4 December 2018
Critical incident is a way of evaluating the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Critical incident. A way of evaluating the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.
