Difference between revisions of "Dirty Dozen of Human Factors"
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− | [[Human Factors Dirty Dozen]] (or, simply, [[Dirty Dozen]]) is the twelve most common maintenance-related causes of [[human error]]s initially developed by Transport Canada. | + | [[Human Factors Dirty Dozen]] (or, simply, the [[Dirty Dozen]]; hereinafter, the ''Dozen'') is the twelve most common maintenance-related causes of [[human error]]s initially developed by Transport Canada. |
Revision as of 00:41, 11 November 2019
Human Factors Dirty Dozen (or, simply, the Dirty Dozen; hereinafter, the Dozen) is the twelve most common maintenance-related causes of human errors initially developed by Transport Canada.
Definitions
According to the FAA AC 120-72,
- Dirty Dozen. The twelve most common maintenance-related causes of errors. These twelve causes are: (a) lack of communication, (b) complacency. (c) lack of knowledge, (d) distraction, (e) lack of teamwork, (f) fatigue, (g) lack of resources, (h) pressure, (i) lack of assertiveness, (j) stress, (k) lack of awareness, (l) norms
Components
These twelve causes are: (a) lack of communication, (b) complacency. (c) lack of knowledge, (d) distraction, (e) lack of teamwork, (f) fatigue, (g) lack of resources, (h) pressure, (i) lack of assertiveness, (j) stress, (k) lack of awareness, (l) norms