Difference between revisions of "Internal customers"
(Created page with "Internal customers are individuals within the organization who receive the work that other individuals within the same organization do. ==Definition== According to Mana...") |
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According to [[Managing Quality by Foster (6th edition)]], | According to [[Managing Quality by Foster (6th edition)]], | ||
:[[Internal customers]]. Individuals within the organization who receive the work that other individuals within the same organization do. | :[[Internal customers]]. Individuals within the organization who receive the work that other individuals within the same organization do. | ||
| + | According to [[Juran's Quality Handbook by Defeo (7th edition)]], | ||
| + | :[[Internal customers]]. Customers inside the producing organization. Everyone inside the organization plays three roles: supplier, processor, and customer. | ||
| − | [[Category: Quality Management]][[Category: Articles]] | + | [[Category: Quality Management]][[Category: Articles]][[Category: Quality Management]] |
Latest revision as of 23:26, 3 July 2020
Internal customers are individuals within the organization who receive the work that other individuals within the same organization do.
Definition
According to Managing Quality by Foster (6th edition),
- Internal customers. Individuals within the organization who receive the work that other individuals within the same organization do.
According to Juran's Quality Handbook by Defeo (7th edition),
- Internal customers. Customers inside the producing organization. Everyone inside the organization plays three roles: supplier, processor, and customer.
