Difference between revisions of "Measurement and reporting"
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Revision as of 18:07, 28 December 2020
Measurement and reporting (hereinafter, the Practice) is the practice to support good decision-making and continual improvement by decreasing levels of uncertainty. This Practice is a part of the ITIL practices.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Measurement and reporting. The practice of supporting good decision-making and continual improvement by decreasing levels of uncertainty.
