Difference between revisions of "Mean time to restore service"
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Latest revision as of 14:31, 13 December 2020
Mean time to restore service (also known by its acronym, MTRS) is a metric of how quickly a service is restored after a failure.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Mean time to restore service (MTRS). A metric of how quickly a service is restored after a failure.