Difference between revisions of "Key performance indicator"
(→Definitions) |
|||
Line 5: | Line 5: | ||
According to the [[ITIL Foundation 4e by Axelos]], | According to the [[ITIL Foundation 4e by Axelos]], | ||
:[[Key performance indicator]] ([[KPI]]). An important metric used to evaluate the success in meeting an objective. | :[[Key performance indicator]] ([[KPI]]). An important metric used to evaluate the success in meeting an objective. | ||
− | |||
According to the [[HRBoK Guide]], | According to the [[HRBoK Guide]], | ||
:'''[[KPI]]'''. Key performance indicator. A measure an organization uses to see its progress and show what it needs to improve. | :'''[[KPI]]'''. Key performance indicator. A measure an organization uses to see its progress and show what it needs to improve. | ||
[[Category: Management]][[Category: Articles]][[Category: Information Technology]] | [[Category: Management]][[Category: Articles]][[Category: Information Technology]] |
Latest revision as of 21:54, 12 December 2020
A key performance indicator (also known by its acronym, KPI) is any important metric used to evaluate the success in meeting an objective.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Key performance indicator (KPI). An important metric used to evaluate the success in meeting an objective.
According to the HRBoK Guide,
- KPI. Key performance indicator. A measure an organization uses to see its progress and show what it needs to improve.