Difference between revisions of "Service desk practice"
(Created page with "Service desk practice is the practice of capturing demand for incident resolution and service requests. ==Definitions== According to the ITIL Foundation 4e by Axelos...") |
|||
| Line 1: | Line 1: | ||
| − | [[Service desk practice]] is the practice of capturing demand for incident resolution and service requests. | + | [[Service desk practice]] is the practice of capturing demand for incident resolution and service requests via [[help desk]]. |
Latest revision as of 15:11, 15 May 2023
Service desk practice is the practice of capturing demand for incident resolution and service requests via help desk.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Service desk practice. The practice of capturing demand for incident resolution and service requests.
