Difference between revisions of "Critical incident"

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Revision as of 20:47, 3 December 2018

Critical incident is a way of evaluating the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.


Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Critical incident. A way of evaluating the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.

Related concepts

Related coursework