Difference between revisions of "CNMCyber"

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:Sales and customer support are available to the general public; all other features are available to only those users who have obtained the [[CertFellow]] role.
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:This ''Service'' is powered by [[CNM Ventureware]], which particularly includes [[enterprise resource planning software]], [[customer relationship management software]], [[project management software]], and [[help-desk software]].
 
:This ''Service'' is powered by [[CNM Ventureware]], which particularly includes [[enterprise resource planning software]], [[customer relationship management software]], [[project management software]], and [[help-desk software]].
  

Revision as of 02:39, 8 April 2019

CNM Digital (hereinafter, the Services) is online-based and online-supported services brought to the general public by Friends Of CNM. The Services represent a variety of products primarily delivered through CNM Cloud and designed to support patrons of Career Network Ministry beyond its face-to-face meetings.


Purposes

The Services:

  1. Are being created to help people find jobs, while having access to a multitude of online services;
  2. Provide online services of connecting, collaborating, access to training and knowledge/advice, access to recruiters;
  3. Also provide online access for the WorldOpp Fellow Staff to job seekers, volunteers, speakers, instructors, recruiters.

Services

Nets

Main wikipage: CNM Nets
CNM Nets is the Service that allows for management of groups and group spaces, as well as for user's identity and access management. This Service is not available to the general public; only those users who have obtained the CertAssociate role can access it.
The primary purpose of CNM Nets is to accommodate a network of:
This Service is powered by CNM Netware, which backs a social network. Each Friends Of CNM community can have its own "space", which includes internal board, messaging, and private wiki engine.

Wikis

Main wikipage: CNM Wikis
CNM Wikis is the Service that allows for collaborative knowledge. This Service is available to the general public at no cost; its primary purpose is to accommodate the open-to-the-general-public development of the Services.
As a result, any visitor of the World Wide Web, called NetAnyone, can access publicly-developed information related to the Career Network Ministry and Friends Of CNM, as well as vocational discovery, career building, and job search.
This Service is powered by CNM Wikiware, which backs a collaborative knowledge system. CNM Cloud includes two other wiki engines, one is in CNM Nets and another in CNM Labs. However, CNM Nets' and CNM Labs' wiki engines are used to host private content only.

Certs

Main wikipage: CNM Certs
CNM Certs is the Service that allows for learning and certification management. The primary purpose of CNM Certs is to accommodate learning sequences and assessments.
Some courses and assessments are available to the general public, while others are not:
  1. All services of the Career Network Ministry are free-of-charge. Those services may include courses such as CNM Orientation and assessments;
  2. The Friends Of CNM offers free-of-charge services only to its associates; users shall obtain the CertAssociate role in order to access them. The Friends Of CNM can also offer paid courses and assessments to those users who have obtained the NetConsumer role.
This Service is powered by CNM Certware, which backs a learning management system and exam engine.

Sites

Main wikipage: CNM Sites
CNM Sites is the Service that allows for public websites. This Service is available to the general public at no cost; its primary purpose is to present the Services in the World Wide Web and to accommodate early interactions with prospective clients.
As a result, any visitor of the World Wide Web, called NetAnyone, can see official information related to the Career Network Ministry and Friends Of CNM, as well as vocational discovery, career building, and job search.
This Service is powered by CNM Siteware. Each website is backed by a separate content management system.

Labs

Main wikipage: CNM Labs
CNM Labs is the Service that allows for management of software development projects. This Service is not available to the general public; only those users who have obtained the CertDeveloper role can access it.
The primary purpose of CNM Labs is to accommodate the private development of CNM Cloud, which is the technology behind the Services. This technology is divided in several parts and development of each part occurs under a separate contract. The contracts are awarded to external vendors. The Service grants each part a separate "space". When its development contract is awarded, its vendor gets access to this "space", which includes tasks, reports, documents, and file hosting.
This Service is powered by CNM Labware, which backs a project management system, collaborative knowledge system, version control system, and file storage.

Mails

Main wikipage: CNM Mails
CNM Mails is the Service that allows for emails. This Service is not available to the general public; only those users who have obtained the CertFellow role can access it.
The primary purpose of CNM Mails is to accommodate emailing from and to the stakeholders of the Services. This Service is powered by CNM Mailware, which backs an email management system.

Videos

Main wikipage: CNM Videos
CNM Videos is the Service that allows for video tagging, categorization, sequencing, and sharing. This Service is available to the general public at no cost; its primary purpose is to accommodate user-friendly access to those videos that are relevant for the Career Network Ministry and Friends Of CNM, as well as vocation discovery, career administration, and/or job search.
This Service is powered by CNM Videoshareware, which backs an audiovisual content management system.

Сontacts

Main wikipage: CNM Сontacts
CNM Сontacts is the Service that allows for collecting, categorizing, grooming, and sharing of current and prospective customers' data. This Service is not available to the general public. Those users who have obtained the CertAssociate role can privately access only their own sections. Those users who have obtained the CertFellow roles can access only data that CertAssociates choose to share with them. CertFellows can also manage the contact information that is shared throughout the Service.
Two purposes of CNM Сontacts are:
  1. To support relationships of the Service patrons with their prospective employers and job market intermediaries; and
  2. To extend customer information available to the WorldOpp Fellow Staff for its work with its stakeholders. The staffers use another customer relationship system, the one that belongs to CNM Ventures, to manage their relationships with them.
This Service is powered by CNM Contactware, which backs multiple customer relationship systems.

Ventures

Main wikipage: CNM Ventures
CNM Ventures is the Service that allows for enterprise operations such as:
  1. Market engagement management:
    • Sales
    • Customer support
    • Procurement
    • Recruitment
  2. Business process management:
    • Manufacturing
    • Asset management
    • Human resource management
    • Accounting
Sales and customer support are available to the general public; all other features are available to only those users who have obtained the CertFellow role.
This Service is powered by CNM Ventureware, which particularly includes enterprise resource planning software, customer relationship management software, project management software, and help-desk software.

Development

The development of the Services, which, in fact, is a CNM's digital transformation project, currently occurs under the CNM Cloud Project.

History

The Requirements were initially developed by Loredana C; the original version is posted at CNM Digital by Loredana C.

Related lectures