Difference between revisions of "Consumerism"
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==Definition== | ==Definition== | ||
| − | According to [[ | + | According to [[Juran's Quality Handbook by Defeo (7th edition)]], |
:[[Consumerism]]. A popular name for the movement to help consumers solve their problems through collective action; an aspect of quality beyond mere technical specifications in which the expectations of the public are included. | :[[Consumerism]]. A popular name for the movement to help consumers solve their problems through collective action; an aspect of quality beyond mere technical specifications in which the expectations of the public are included. | ||
| − | [[Category: | + | [[Category: Quality Management]][[Category: Articles]] |
Latest revision as of 16:11, 3 July 2020
Consumerism is a popular name for the movement to help consumers solve their problems through collective action; an aspect of quality beyond mere technical specifications in which the expectations of the public are included.
Definition
According to Juran's Quality Handbook by Defeo (7th edition),
- Consumerism. A popular name for the movement to help consumers solve their problems through collective action; an aspect of quality beyond mere technical specifications in which the expectations of the public are included.
