Difference between revisions of "Costs"
(Created page with "Costs is the total amount of money spent by an organization to meet customer needs. With respect to quality, costs include the expenditure to design and ensure delivery of...") |
|||
| Line 2: | Line 2: | ||
==Definition== | ==Definition== | ||
| − | According to [[ | + | According to [[Juran's Quality Handbook by Defeo (7th edition)]], |
:[[Costs]]. The total amount of money spent by an organization to meet customer needs. With respect to quality, costs include the expenditure to design and ensure delivery of high-quality goods and services, plus the costs or losses resulting from poor quality. | :[[Costs]]. The total amount of money spent by an organization to meet customer needs. With respect to quality, costs include the expenditure to design and ensure delivery of high-quality goods and services, plus the costs or losses resulting from poor quality. | ||
| − | [[Category: | + | [[Category: Quality Management]][[Category: Articles]] |
Latest revision as of 16:15, 3 July 2020
Costs is the total amount of money spent by an organization to meet customer needs. With respect to quality, costs include the expenditure to design and ensure delivery of high-quality goods and services, plus the costs or losses resulting from poor quality.
Definition
According to Juran's Quality Handbook by Defeo (7th edition),
- Costs. The total amount of money spent by an organization to meet customer needs. With respect to quality, costs include the expenditure to design and ensure delivery of high-quality goods and services, plus the costs or losses resulting from poor quality.
