Difference between revisions of "Information and technology"
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==Definitions== | ==Definitions== | ||
According to the [[ITIL Foundation 4e by Axelos]], | According to the [[ITIL Foundation 4e by Axelos]], | ||
| − | :[[Information and technology]]. One of the four dimensions of service management. It includes the information and knowledge used to deliver services, and the information and technologies used to manage all aspects of the service value system. | + | :[[Information and technology]]. One of the [[four dimensions of service management]]. It includes the information and knowledge used to deliver services, and the information and technologies used to manage all aspects of the service value system. |
[[Category: Articles]][[Category: Information Technology]] | [[Category: Articles]][[Category: Information Technology]] | ||
Latest revision as of 10:48, 17 December 2020
Information and technology is one of the four dimensions of service management. It includes the information and knowledge used to deliver services, and the information and technologies used to manage all aspects of the service value system.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Information and technology. One of the four dimensions of service management. It includes the information and knowledge used to deliver services, and the information and technologies used to manage all aspects of the service value system.
