Difference between revisions of "Capacity and performance management practice"
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− | [[Capacity and performance management practice]] (hereinafter, the ''Practice'') is the [[practice]] to ensure that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way. The ''Practice'' relates to [[]], [[]], and [[service management]]. This ''Practice'' is a part of the [[ITIL practices]]. | + | [[Capacity and performance management practice]] (hereinafter, the ''Practice'') is the [[practice]] to ensure that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way. The ''Practice'' relates to [[capacity]], [[performance]], and [[service management]]. This ''Practice'' is a part of the [[ITIL practices]]. |
Revision as of 23:38, 28 December 2020
Capacity and performance management practice (hereinafter, the Practice) is the practice to ensure that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way. The Practice relates to capacity, performance, and service management. This Practice is a part of the ITIL practices.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Capacity and performance management practice. The practice of ensuring that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way.