Difference between revisions of "Availability"
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:[[Availability]]. The ability of an IT service or other configuration item to perform its agreed function when required. | :[[Availability]]. The ability of an IT service or other configuration item to perform its agreed function when required. | ||
− | == | + | ==Management practice== |
− | + | :''Main wikipage: [[Availability management practice]]'' | |
[[Category: Information Technology]][[Category: Quality Management]][[Category: Articles]] | [[Category: Information Technology]][[Category: Quality Management]][[Category: Articles]] |
Latest revision as of 02:56, 29 December 2020
Availability is in the context of product design, the probability that a product, when used under given conditions, will perform satisfactorily when called upon.
Definitions
According to Juran's Quality Handbook by Defeo (7th edition),
- Availability. In the context of product design, the probability that a product, when used under given conditions, will perform satisfactorily when called upon.
According to the ITIL Foundation 4e by Axelos,
- Availability. The ability of an IT service or other configuration item to perform its agreed function when required.
Management practice
- Main wikipage: Availability management practice