CNMCyber practice

A CNM practice job (hereinafter, the Role) is any of three roles that a CNM learner (hereinafter, the Resident) plays while undergoing initial practical training (hereinafter, the Practice). That initial training is a part of CNMCyber Bootcamp (hereinafter, the Bootcamp). The Economic Group develops and markets the Roles as a vital component of CNMCyber's (hereinafter, the Cyber's) services.

Any Role corresponds with a pre-entry-level job. Entry-level jobs usually are offered to those who got trained in a particular profession, but hasn't had any experience yet. The Role is designed for those who hasn't necessarily obtained any formal training nor expertise yet, but would like to get those. If the Residents identify their specialties during the Practice, they would be helped in pursuing professional training and landing meaningful job after graduating from the Bootcamp.

Positions

There is no single simple indicator by which one can judge whether a person can become a successful professional in a particular job, and, if so, whether that job would attract and motivate him or her. One never knows unless one tries.

As of spring of 2023, The Economic Group offers four consecutive positions to the Residents. They start as Website developers, continue as Event organizers, then practice as Cyber operators, and complete the Practice as Cyber coordinators.

Website developer

Main wikipage: CNM Website Developer

CNM Website Developers generally practice in website projects undertaken to develop CNMCyber websites, including their contents, designs, information architectures, SEO, software, and WWW records. Those projects that are available to practice with are listed at the CNM Website Projects wikipage. The Developers may also be proposed to develop other CNMCyber products. This position is offered to those CNM learners who successfully pass CNM Website Development Exam at the end of Bootcamp's first quarter. Successful completion of the website development practice qualifies the Residents as Certified Website Development Associates.

Event organizer

Main wikipage: CNM Event Organizer

CNM Event Organizers practice in organizing CNMCyber events, including their preparation, moderation, and pre-event activities. Those events that are available to practice with are listed on the CNMCyber New Events wikipage. This position is offered to those Certified Website Development Associates who successfully pass CNM Event Organizing Exam at the end of Bootcamp's second quarter. Successful completion of the event organizing practice qualifies the Residents as Certified Event Organizing Associates.

Cloud operator

Main wikipage: CNM Cloud Operator

CNM Cloud Operators practice in operating CNM Cloud including monitoring, analysis, and reporting on states of its components and their development. Those components that are available to practice with are listed at the CNM Cloud Usable wikipage. This position is offered to those Certified Event Organizing Associates who successfully pass CNM Cloud Exam at the end of Bootcamp's third quarter. Successful completion of CNM cloud operating practice qualifies the Residents for CNMCyber Coordinator's position.

Cyber coordinator

Main wikipage: CNMCyber Coordinator

CNMCyber Coordinators practice in executing the CNM Agile framework including coordinating of its separate endeavors. Those endeavors that are available to practice with are listed at the CNM Cyber Endeavors wikipage. This position is offered to those CNM Cloud Operators who are ready to start Bootcamp's fourth quarter. The graduating endeavor encompasses the learner's individual plan to land a professional job. Successful completion of the cyber coordination practice qualifies the Residents as Certified Information Technology Project Management Associates (CITPMAs). Graduation from CNMCyber Coordinator's position ends the Bootcamp.

Practice in general

As a pre-entry-level job, the Practice is a subject to local employment laws. Its Outputs, including Compensation and Worker credentials, are described at separate sections of this very wikipage.

Agile approach

Main wikipage: CNM Agile

While in the Practice, the Residents are expected to utilize a development framework called CNM Agile.

Career opportunities

During the Bootcamp, the Cyber provides every Resident with opportunities to:

1. Start working, initially, in the Role in order to (a) possess work experience, (b) advance their soft skills, as well as (c) get introduced to various professions practically.
2. Identify the target profession. The Residents work with documents, technology, and other people, while entering the workforce, building their general expertise, and observing what various professions look like.
3. Get prepared to get professionally employed. CNMCyber Team provides all of the interested candidates with free-of-charge training. The Residents are encouraged to start from scratch and go where ever they dream. The package of (a) WorldOpp Orientation, (b) Employableu Foundation, and (c) CNMCyber Bootcamp is designed to provide the learners with theoretical knowledge and temporarily place them in various Positions within the Role.

When the target specialty is identified, the Residents outline the professional preparation at Educaship Fellowship and Careerprise Employment package to be further placed in entry-level jobs.

Hours of practice

The Residents choose both their schedule, They also request their number of practice hours. Rarely, they get more than 20 hours a week to leave enough time for other career activities such as regular employment, vocational training, and looking for an entry-level job. There are no limits on hours of serving as Careerprise contractors outside of the Practice if the Residents choose so.

Supervision

The Residents work with no supervision. They choose their projects, events, components, or endeavors, collaborate with other members of CNMCyber Team, etc.

Work

For purposes of this very wikipage, work refers to work activities of the Residents while they are undergoing the Practice.

Activities

The Residents develop CNMCyber websites, organize CNMCyber events, operate parts of CNM Cloud, and, generally speaking, coordinate endeavors to develop, sustain, and advance CNMCyber products. What exactly the Residents do is listed in descriptions of the Positions.

Assignments

Because the Residents work with no Supervision, they are not given any assignments. The Residents are expected to propose what Tasks they would like to work on and either get their choice to be approved as the Authorized work or not.

Authorized work

Every of the Positions comes with a list of those Tasks that CNMCyber Customer has authorized for General funding. Alternatively, the Resident may propose own work, which may or may not be authorized for Compensations and/or General funding.

General funding

Any Authorized work comes with general funding, which entails funding to cover necessary purchases from third-parties generally and hiring of Careerprise contractors particularly. For purposes of this very wikipage, the general funding does not include the Compensations that are paid directly to the Resident.

Work approval

On a weekly basis, the Residents propose what they would like to practice with on the upcoming week. The Residents submit their proposals before or during CNMCyber This Week's events. The Residents are welcome to submit their proposals in advance when they would like to get CNMCyber Customer's pre-approval.

Tasks

For purposes of this very wikipage, a task refers to any work task that the Residents shall pursue while they are undertaking their Authorized work.

Commercial tasks

For purposes of this very wikipage, a commercial task is any task that the Residents shall pursue while they are working on those projects, events, components, or endeavors that have paying customers other than CNMCyber Customer. Resident's organizing of an event in which its participants have paid for their participation is an example of the commercial task.

Nonprofit tasks

For purposes of this very wikipage, a nonprofit task is any task that the Residents shall pursue while they are working on those projects, events, components, or endeavors that are offered to the general public at no cost. Resident's contributions to CNM Wiki is an example of the nonprofit task.

Outputs

CNMCyber Customer perceives Employability of the Residents as the primary target output from the Practice. Additionally, the Residents can be benefited from the Compensations. If so, CNMCyber Customer looks for improvements of the Cyber products as well.

Work products

The Practice shall result in development, service, and/or improvement of some work products. The Residents choose what products to work on. CNMCyber Customer pays for any authorized work on commercial products and may pay Compensations for Resident's work on nonprofit CNMCyber products.

Compensations

The Residents may choose to volunteer, i.e. work on Nonprofit tasks or personal projects without any payments. Any authorized work on Commercial tasks is compensated. That compensation may come in one or more of four forms:

• Wages, which are work compensations paid on the hourly basis. As a rule, these wages are nominally low to motivate the Residents to look for better-paid jobs. Although availability of wages depends on the budget, CNMCyber Customer is committed to compensate any authorized work of any Resident.
• Profit share, which is a share of the profit obtained from paying customers other than CNMCyber Customer. That payment is contingent on profit. Transferring a half of the income from the paid event that the Resident organized is an example of that profit sharing.
• Stipend, called WorldOpp stipend, which is a nominal monetary award designed primarily to compensate undefined expenses of the Residents.
• Expense reimbursement, which are payments to reimburse the Resident's expenses, mostly, Internet access and power stations where they are needed.

Employability

Employability of the Residents is the primary goal of the Practice, so is its most desired output. During their Practice, the Residents are given numerous chances to earn the following employment credentials:

• Certificates including Certified Website Development Associate, Certified Event Organizing Associate, and Certified Information Technology Project Management Associate (CITPMA).
• Portfolio of work samples. All of Resident's professional activities are tracked and can be presented to a recruiter or potential employer.
• Professional recommendations. The performance of the Residents is periodically evaluated; their professional recommendations are available upon request. In addition, the Residents are encouraged to request professional credentials from other members of CNMCyber Team.
• Work experience. The Practice provides the Residents with work experience by its definition.

Beyond employment credentials, the Residents get access to professional networks, which are most valuable with regards to job landing in a few economy sectors. Finally, CNMCyber and WorldOpp Pipeline provide the Residents with monetary and non-monetary resources such as modern technologies and workspace.

Landing the Role

Competencies to begin

No specific knowledge, skills, and abilities are required to begin. As long as the candidates are able to read, ask questions, understand answers, and act without fears of failure, they shall be successful. Once again, neither prior professional training nor experience is needed in order to get started.

How to start

Are you interested in getting started as the Resident? Please consult the CNM Website Developer wikipage.

Target audiences

CNMCyber Team believes that, besides the Bootcamp learners, a few audiences can get benefited from the Role. They are:

1. Vocation discoverers such as middle- and high-school students, as well as someones else who consider what profession they would like to pursue. While serving as Residents, they will be exposed to a variety of professions and can pick up their own one.
2. Skills builders. The Role by itself delivers valuable practical experience and build-up of soft skills to the Residents.
3. Career developers. Over its years, the Cyber witnessed many successes of people who transitioned from one industry and/or profession to other ones. Normally, one employer utilizes a limited scope of processes and technologies; consequently, scopes of competencies of its employees are limited as well. Someones who are currently employed, but would like to obtain wider skill-sets, may dedicate few hours a week, month, or even a year to explore something new in their industries and/or professions or outside of those.
4. Employment gap fillers. Those who need to drop out from the formal workforce, for instance, due to medical or family issues, may utilize the Role to fill in employment gaps.

Recruiting the Residents

Careerprise Funnel is used to recruit potential Residents and keep the existing Residents engaged. In 2023, recruitment operations are expected in Kenia, Pakistan, Ukraine, and the United States.

The Funnel's functions are divided in three groups:

1. At the Top of the funnel, Careerprise Presence presents the Practice on the market to make potential consumers aware that the Role exists and direct them to CNMCyber Welcome, other Cyber events and resources.
2. At the Middle of the funnel, Careerprise Literacy educates those who considers participation in the Practice, so they can decide whether the Practice fits their needs and, if so, enroll into WorldOpp Orientation.
3. At the Bottom of the funnel, Careerprise Intouch prepares the learners to become the Residents and be successful while playing the Role.

Top of the funnel

Main wikipage: Careerprise Presence

Careerprise Presence shall attract attention of potential candidates and build their awareness about the Role up to the level of willingness to learn more about it. (a) To find "unawares" or someones who are unaware of the Role, but might be interested in pursuing it for themselves or someones else in their networks, in order to (b) make them "leads", CNMCyber Team shall use advertising, lead-generation event-sections, lead-generation websections, marketing outlets, public relations (PR), publicity, and/or search engine optimization (SEO).

Middle of the funnel

Main wikipage: Careerprise Literacy

Careerprise Literacy shall present deals and address doubts related to the Role up to the level of willingness to land it. (c) To educate the "leads" in order to (d) make them "marketing-qualified leads" or "prospects", CNMCyber Team shall use personal selling, CNMCyber Welcome and prospect-education event-sections, as well as prospect-education websections.

Until the websites are not developed, the core of the Literacy is CNMCyber events. They are the first place where the potential participants may meet CNMCyber Team's representatives in person.

• CNMCyber This Week series to introduce the prospects to the Practice, so they could see what they can expect and what would be expected of them. Previously, some prospects experienced difficulties to understand what the Practice is while deciding whether they are interested in getting started.
• CNMCyber Welcome seminar to (a) briefly introduce the Role, (b) address concerns, possibly, in real time, (c) help with registration. Previously, some prospects experienced difficulties to get started. Plus, the earlier onboarding procedure lacked "human-touch" aspect.

Bottom of the funnel

Main wikipage: Careerprise Intouch

Careerprise Intouch shall serve to enroll the candidates into WorldOpp Orientation, and, further, into Employableu Foundation and CNMCyber Bootcamp, support their preparation to become the Resident, their Practice, and graduation from it, as well as engage them in activities of the Cyber. (e) To support the "marketing-qualified leads" in order to (f) make and keep them "sales-qualified leads" or "customers". CNMCyber Team shall use customer support, help desk, purchase websections, stakeholder communications, and/or UX design.

History

History of the Role encompasses about nine years.

Pre-structure efforts

CNMCyber Team of that time initially introduced its Roles in 2014. Both paid and volunteer opportunities had been featured since that time and until Early structure was developed.

• Straightly-paid positions or those Residents who were paid on the hourly basis. Titles of paid Residents of that time included Project Management Apprentice, Project Assistant, and, simply, project management learner. Upwork was the primary vehicle for the hiring of paid Residents. Among success stories, Moin from Bangladesh needs to be mentioned; no one else stayed in the Cyber for more than 3 months. Kevin also expressed his initial interest then. Later, he re-joined the effort in 2020 and 2023. Without a-few-months-long training, the Residents' performance was low and didn't allow for high wages. The overwhelming majority of the participants looked for income and dropped when realized that their income depends on their training, both training (as well as its development!) require a deal of time, and their "financial runaway" was too short.
• Contingent-on-income positions or those Roles whose payment was contingent on income. For instance, Mercedes from Northern Virginia succeeded to organize a training bootcamp to prepare its participants for the PMP exam. The training participants paid some fees and she got their portion. In addition to organizing, Mercedes also served as a trainer, mentor, and sales person. Her involvement stopped after Mercedes moved to Arizona. Later, CNMCyber Team partnered with an accredited training provider to utilize the same model, but this provider lacked sales expertise. Great demand didn't generate income then. All in all, just few participants were interested in the contingent-on-income-pay model and even fewer could organize anything like what Mercedes succeeded.
• Volunteer positions or those Residents participated without any wage promise. Sometimes, some of the volunteer expenses were reimbursed. Those positions were advertised mostly during CNMCyber events, partner events, and newsletters that were distributed through a partner non-profit group. No pure adult volunteer stayed in the Cyber for more than a month. Nevertheless, this model was successful with kids and school students. The Cyber was introduced to the kids enrolled in after-school programs at Mott Community Center in Northern Virginia. In addition, one school student, Kyle, stayed in the Cyber on his summer vacation and literally got graduated from what now is known as the Bootcamp. At least, it was found that Kyle has a strong aptitude to the information architect profession.

At that time, training wasn't tailored to pre-entry-level-job participants. The structure of the PMBOK Guide was used for project management curriculum; technology hands-on training was being structured on the fly, as the participants advance.

The Cyber was marketed under several brand names such as Hotcoe, In2job, CNM Tech Training, CNM Digital, and Careerprise. The last brand name was also used to attract contractors without the Residents; that offer was published on the Careerprise bizopp wikipage.

The Cyber generated a few success stories beyond the Roles' holders. Pretty much every participant who wanted to transition from one industry and profession to another one succeeded in that transition. School-student tutor at that time Malkia P. landed a technical trainer position. Public school counselor at that time Loredana C. obtained a business analyst job. Diana J. who was laid off from printed media business two years before became a manager of web operations. After leaving the US Army, Tony L.'s journey included becoming an IT consultant first, software engineer later, and, eventually, a cyber-security analyst.

Although just few Residents were successful, the experience was positive. Most of the prospects expressed great interest; they dropped out only when they realize that the structure was weak. At any rate, early undertakings prompted future ones.

Weakness of the structure worked only with school students, but their availability was limited as well. With regard to school student availability, the Cyber depended on partners because of legal restrictions. In the state of Virginia, services to minors are licensed; no organization behind the Cyber had that license.

SharePoint training

CNMCyber Team teamed up with a partner to launch training of SharePoint administrators. All the materials were provided by that partner. Since its conception, the Cyber utilized the technology of its partners. Some COTS products were provided by Microsoft stores in Northern Viriginia, where the Team hosted many of its events.

For about one year, CNMCyber Customer was an official partner of Microsoft, which provided hundreds of subscriptions for various software packages. Using them, CNMCyber Team attempted to build its own training materials. Guillermo L. and Roger A. led those efforts. The training materials were stored at Microsoft SharePoint farms.

Early structure

The pandemic opened new windows to advance the Resident position. In early 2020, some training videos were posted at YouTube. The job title was changed to IT Project Coordinator (Agile). However, CNMCyber events were postponed and recruitment occurred only through Upwork.

By the fall of 2020, the 5-level bundle of the Cyber services, WorldOpp Pipeline, was outlined; two first courses were developed at CNM Cert. Nevertheless, the Bootcamp's deficiency braked the Cyber's development and success then. The Residents were needed to advance the Cyber and their recruitment produced too few candidates. Just two students, Mariam from Pakistan and Kevin from Kenia, were graduated from initial training of that time.

Own v1.0 tech

In 2016, the core technology was built with another partner, Sergey from Vinnytsia, Ukraine. All of the developed training materials were moved there because Microsoft subscriptions were about to end. The technology included what is now CNM Cert (Moodle), CNM Wiki (MediaWiki), CNM Page (build on Liferay then), and CNM Venture (Odoo). That development was documented as a part of CNM Cloud Beginnings. The partners agreed to market the Cyber as Virginia Institute of Technology, VIT, and vit4all.

2017 disaster

In early 2017, Sergey was getting more and more orders for his Odoo expertise. His interest in the Cyber was fading. Later that year, the main dedicated Cyber server crashed. The overwhelming majority of the technology developments, as well as all of the training materials, were lost.

Re-built v1.0 tech

Since 2018, the technology has been restoring and advancing. Initially, this task led Roman and, after his quitting, Natalia. After restoring the services, the platform was advanced to a prototype. That platform development was documented as CNM Cloud Embryo.

Bskol spin-off

In late 2020, a classified ad posted at an Ukrainian resource, rabota.ua, unexpectedly generated a good number of candidates. Marina from Kharkiv, Ukraine, was hired to translate the courses into Russian and adopt it to the Ukrainian audience. The Russian language was selected because of its popularity in Ukraine at that time and possibility later to introduce the Cyber in Belarus, Moldova, and Russian Federation. The Russian version of the Cyber was advertised as Bskol.

In September of 2021, the marketing campaign was launched in Ukraine. Besides rabota.ua, CNMCyber Team also used work.ua. Altogether, the Cyber generated six Residents in Ukraine in 2021. Dmitro from Lviv got graduated and hired in the corporate world by the end of that year. Karolina from Kiev, Margarita from Poltava, Alexander from Kharkiv, Yulia from Odessa, and Olga from Lviv remained in the Cyber as of late February of 2022.

The Bootcamp was also initially structured during that period. However, it was clear that transition from learning to working needed further improvements.

New v2.0 tech

To solve the 2017 disaster problem, Cyber's v2.0 tech was more resilient to crashes. Its architecture encompassed several servers called farms; the applications were grouped and assigned to different servers. Most notably, the databases became redundant.

By mid-summer of 2022, most of the technology, not only the platform, existed in prototype stages. The mostly used CNM apps were CNM Certs and CNM Wiki. Natalia utilized MariaDB Galera Cluster to duplicate their data. Redmine was used for project management. That platform development was documented as CNM Cloud Minimal.

Russian war in Ukraine

In February of 2022, Russian Federation attacked Ukraine from the north, east, and south. Suffering battleground losses for a few months, Russia introduced rocket attacks on Ukrainian infrastructure, targeting energy grids and communication networks.

The war heavily affected the Cyber and its Residents. Olga got disengaged and Alexander disappeared soon after the war beginning. Yulia and Margarita tried to stay in the Cyber, but eventually dropped out.

The marketing campaign to recruit new Residents produced more applicants, but significantly fewer participants. Because of the war, people looked for even faster income than in normal times. Applicants perceived that the Cyber offered training rather than jobs.

Russian language that the Cyber utilized in Ukraine also became a disadvantage to some Ukrainian-speaking participants. The number of complaints skyrocketed. In late summer of 2022, both advertising vehicles, rabota.ua and work.ua banned the Cyber from their platforms.

As a result, only two new Residents were hired in 2022: Vitaly from Zaporizhzhia Region and Sonya from Kharkiv. The war displaced both of them. From the Residents hired in 2021, just Karolina was productive in 2022. However, every Resident's availability was limited at various degrees.

Outlined v3.0 tech

The concept for Cyber v3.0 tech was defined in late spring of 2022. The new phase was named CNM Cloud Usable. It encompassed:

1. High-availability of production, CNM applications.
2. User-friendly interfaces for both Opplet and applications.
3. Single sign-on.
4. Enterprise-wide features such as help desk and repository.

Since more contractors were needed, CNMCyber Coordinators were envisioned as primary drivers for hiring contractors and working with them.

Expert series

In late spring and summer of 2022, Karolina and Natalia organized a series of meetings with experts, Joseph and Nenad. A wide range of issues were discussed to help CNMCyber Team resolve immediate challenges. The experience was great; however, the meetings' agendas were tentative and the experts were not prepared to address the questions fully. The series was postponed until a better structure would be developed.

Resident-led v3.0

In the second half of 2022, the Residents succeeded to close two technology projects:

• Karolina mostly worked on CNM Bureau Farm. Working with Natalia, she composed the requirements, as well as sourced and selected the contractor. As a result, this Farm obtained its new bare-metal servers, as well as high availability, security, backup and recovery features.
• Vitaly was instrumental in advancement of CNM Campus Farm to its next level. Working with Natalia, he also composed the requirements, as well as sourced and selected the contractor. As a result, this Farm obtained its new high availability features.

iDosvid spin-off

In 2014-2017, CNMCyber Team of that time delivered training services to school students. That experience was successful, but the scope of the program was minimal. Lack of strategic partners didn't allow growing those services up to the minimum viable product (MVP) stage.

Difficulties to recruit the participants generally and the Residents specifically prompted to spin off CNMCyber Team's services. A separate bundle of services for school students, iDosvid, was designed in late 2022 - early 2023. All of three courses were translated into Ukrainian and the first course was adapted to the new audience.

CNMCyber Team hoped to team up with (a) educational partners to bring school students to the Cyber and (b) non-profit partners to augment CNMCyber Team's services. Vitaly led that endeavor; however, after he got graduated from the Practice, the endeavor was postponed.

Concept proving

Although the war in Ukraine heavily affected the Cyber, the training materials, especially, its Bootcamp, were heavily tested. The first three courses were significantly improved. The most challenging part of the Cyber, its transition from learning to working, gets structured. Vitaly graduated from the Cyber, while landing a professional job in December of 2022. CNMCyber Team perceives that success as a sufficient proof of concept. Dmitro from Lviv was graduated earlier.

CNMCyber re-launch

Starting in fall of 2022, the Resident's recruitment in Ukraine stalled. It became clear that the Cyber cannot attract a deal of participants in wartime Ukraine. CNMCyber Team decided to re-launch the Cyber in English under its initial brand name, now stylized as CNMCyber.

Improvements of the Russian-language version were postponed and new developments were moved to the English-language one. By mid-January of 2023, this very wikipage and the linked ones were developed to be used as a structure for an English version of the third course's minimum viable product (MVP). Russian-language resources would be added as additional services.

Sourcing funnel

The Concept proving confirmed that the Bskol spin-off is a success. At the end of the day, someone joined the Cyber, updated the skills, got references, and landed a professional job.

The next goal is to increase the number of the Residents in the Practice. Development of the Cyber requires as many Careerprise contractors as possible, so the more CNMCyber Coordinators are active, the better. CNMCyber Customer can finance ten-twelve Residents, so the number 12 is the target.

By April, 2023, Careerprise Funnel was designed to accommodate the new model of Recruiting the Residents.

Market presence

During the Bskol spin-off, CNMCyber Team advertised the CNMCyber Coordinator position via job-search websites in Ukraine. That model had two deficiencies. First, potential prospects didn't feel like they are interested in that particular position. Second, the job-search website customers normally sought regular jobs, not practice ones.

To address those deficiencies of Residents' sourcing, its model was redesigned. New Careerprise Presence featured:

• Presence at social media including Facebook, Meetup, TikTok, and YouTube, as well as CNMCyber events to feed the social media news. That feeding could allow for promotion of specific positions. For instance, at the end of Guided CNM WorddPress Tour event, the message can be,

  "Are you interested in becoming a CNM WordPress operator? We are hiring people like you! Visit ... to get started."

• Jobs-for-ladies advertising using TikTok targeting stay-at-home women in Pakistan. Website sections or whole websites shall be designed to educate specifically that group of prospects.
• Cooperation with employment and recruitment agencies in Kenia, Pakistan, and Ukraine to promote CNM Website Developer and CNM Event Organizer positions.

Onboarding redesign

Although the Cyber significantly improved its onboarding procedures during its Bskol spin-off, its efficiency was still low. That spin-off produced no more than 10 Residents out of about 2,000 of those who have enrolled in the first course. So, the conversion rate of sales-qualified prospects to the customers was about 0.5%.

To address numerous drawbacks of Residents' onboarding, it was redesigned. The redesigned onboarding featured:

• WorldOpp Orientation course to introduce the participants to the Cyber's services in details. The Russian-language version of the first course addressed a few points that the old English-language version lacked. CNMCyber Team decided to re-create the course, while using the Russian-language version as a prototype.
• Employableu Foundation course to introduce the participants to employability, job market, and job search. The old second course included two sessions -- the session, which was about a half of the course, covered career issues and another did CNM Cloud. CNMCyber Team decided to leave the first half and move the second half to the third course.
• The Bootcamp now bundles four, not one position. The overwhelming majority of the learners faced significant challenges while starting practicing as CNMCyber Coordinators. So, three new positions were designed to help them get to the coordinator's role gradually. Initially, the learners would practice as CNM Website Developers to better understand the development process, CNM Event Organizers to get accustomed to meeting facilitation, and CNM Cloud Operators to get experience with documentation. The third course would have four quarters, each of them shall be tailored to only one of the Practice's positions.

This-Week series

Initially, Sonya coordinated endeavors to establish the CNMCyber This Week series and organized the first ones. Surprisingly, Kevin took a part and expressed his interest in re-joining CNMCyber Team. He took over the series in mid-March as Sonya moved to the Guided-Tours series endeavor. By the end of March, the This-Week series should become instrumental for the Work approval.

Guided-Tours series

Sonya and Natalia organized the first event of the CNMCyber Guided Tours series in mid-March of 2023. It introduced a format of friendly conversation of a newbie, whose role played Sonya, and a professional. There were some troubles with the event scope and recording; nevertheless, CNMCyber Customer assessed the first event as a success.

Recruiting in Africa

Using personal connections, Kevin brought Onesmas from Kenia and Rita from Uganda into the Cyber in March of 2023. CNMCyber Team agreed that Kevin, as a CNMCyber Coordinator, would take over the recruitment process overall and, specifically, over the CNM Event Organizer description. At that time, Gary worked on the CNM Website Developer position. Onesmas and Rita were offered to get accustomed to the CNMCyber Coordinator position, which was the only developed position at that time, and try to develop the CNMCyber Welcome seminar. When the CNM Event Organizer or CNM Website Developer position is available, they can switch to that.

YouTube and Meetup

While Cyber websites are not developed yet, CNMCyber Team has no choice, but to use its CNMCyber Meetup group and Cyber channel at YouTube.

Re-build of events

CNMCyber events are the core of Careerprise Literacy. Their quality is a key to the recruitment success. Early events in February-March of 2023 came with significant challenges as follows.

• Facilitation. Moderation, request handling
• Recording. Sonya used CNM Talk's recording feature, but it didn't work stably. As of March 19th, she succeeded to record only one event, which was published on YouTube a couple of days later. Being more experienced in videoconferencing, Kevin used OBS Studio, which worked well, but it was not clear whether Sonya and the others would have similar successes when their devices and Internet accesses are not as great as Kevin's one.
• Videoconferencing. CNMCyber Team used CNM Talk as its technology.

streaming, apps, organizers