Leading
Leading is a function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Leading. A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
According to Management by Robbins and Coulter (14th edition),
- Leading. Management function that involves working with and through people to accomplish organizational goals.
According to Managing Quality by Foster (6th edition),
- Leading. The act of guiding or directing the activities of others.