Performance
Performance is the end result of an activity.
Definitions
According to Management by Robbins and Coulter (14th edition),
- Performance. The end result of an activity.
According to Managing Quality by Foster (6th edition),
- Performance. A dimension of quality that refers to the efficiency with which a product performs its intended purpose.
According to Juran's Quality Handbook by Defeo (7th edition),
- Performance. Measure of whether the product does what it is supposed to in terms of the principal operating characteristics. This dimension is based on measurable attributes and superiority.