Policies

Policies is a guide to managerial action. There may be policies in a number of areas such as quality, environment, safety, and human resources.

Definition

According to Juran's Quality Handbook by Defeo (7th edition),

Policies. A guide to managerial action. There may be policies in a number of areas such as quality, environment, safety, and human resources.

According to the Strategic Management by David and David (15th edition),

Policies. The means by which annual objectives will be achieved. Policies include guidelines, rules, and procedures established to support efforts to achieve stated objectives. Policies are guides to decision making and address repetitive or recurring situations.