Observation
Observation is the data-gathering technique that is based on watching something or someone; an observation can also be a statement based on something one has seen, heard, or noticed. In business analysis, observation is a means to elicit requirements by conducting an assessment of the stakeholder's work environment.
Definitions
According to the BABOK Guide (3rd edition),
- Observation (business analysis). Studying and analyzing one or more stakeholders in their work environment in order to elicit requirements.
