Balanced scorecard

Balanced scorecard is a performance measurement tool that looks as more than just the financial perspective.

Definitions

According to Management by Robbins and Coulter (14th edition),

Balanced scorecard. A performance measurement tool that looks as more than just the financial perspective.

According to Managing Quality by Foster (6th edition),

Balanced scorecard. A tool for monitoring both financial and operational metrics in one document.

According to Cost Accounting by Horngren, Datar, Rajan (14th edition),

Balanced scorecard. A framework for implementing strategy that translates an organization's mission and strategy into a set of performance measures.

According to Managerial Accounting by Braun, Tietz (5th edition)

Balanced scorecard. A performance evaluation system that integrates financial and operational performance measures along four perspectives: financial, customer, internal business, and learning and growth.

According to the Strategic Management by David and David (15th edition),

Balanced scorecard. A framework of desired objectives; derives its name from the need of firms to "balance" quantitative (such as financial ratios and percentages) with qualitative (such as for employee morale and business ethics) objectives that are oftentimes used in strategy evaluation.