Monitoring Quarter

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Data Gathering Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):

The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.


Outline

The predecessor lecture is Chief Execution Quarter.

Concepts

  1. Enterprise data. All data that has been gathered to support all of the enterprise efforts.
    • Data. Factual communications, raw documents, unprocessed measurements, and/or recorded observations collected for further analysis in order to create information.
  2. Data source. A place, person, or thing from which data comes or can be obtained.
  3. Data research.
  4. Data collection mode.
  5. Data structure.
  6. Market research. The activity of gathering information about both or either consumers' needs and preferences and/or sellers' products on the market. Sometimes, the research is considered being the first phase of the market analysis.
    • Environmental scanning. Screening information to detect emerging trends.
    • Benchmarking. The search for the best practices among competitors or noncompetitors that lead to their superior performance.
    • Benchmark. The standard of excellence against which to measure and compare.
  7. Metadata. Data about data; it may include data sources, geolocation, the chronology related to data creation and further movement, data contexts, etc.
  8. Knowledge base.

Methods

  1. Data-gathering technique. An established procedure for carrying out gathering of data.
  2. Interview. A data-gathering technique that represents an arranged meeting of people face-to-face, especially for consultation or other informational exchange.
    • Structured interview. A planned interview designed to gather job-related information.
    • Unstructured interview. A short, casual interview made up of random questions.
    • Open-ended interview. Covers a variety of data-gathering activities, including a number of social science research methods.
      1. Focus group. Small (5-15 individuals) and composed of representative members of a group whose beliefs, practises or opinions are sought. By asking initial questions and structuring the subsequent discussion, the facilitator/interviewer can obtain, for example, information on common gear use practices, responses to management regulations or opinions.
      2. Panel survey. Involves the random selection of a small number of representative individuals from a group, who agree to be available over an extended period - often one to three years. During that period, they serve as a stratified random sample of people from whom data can be elicited on a variety of topics.
  3. Meeting. An occasional or arranged gathering of people for informational, emotional, or physical exchanges; particularly, this gathering can serve as a data-gathering technique.
    • Town hall meeting. An informal public meeting where information can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments.
    • Requirements workshop. A requirements workshop is a structured meeting in which a carefully selected group of stakeholders collaborate to define and or refine requirements under the guidance of a skilled neutral facilitator.
  4. Event-powered survey. The data-gathering technique that is based on a systematic study of behavior of people at arranged events such as pooling, sampling, and/or querying, either virtual or physical, undertaken in order to gather data primarily of the results of their behavior.
  • Document analysis. Document analysis is a means to elicit requirements of an existing system by studying available documentation and identifying relevant information.
  • Observation. Observation is a means to elicit requirements by conducting an assessment of the stakeholder's work environment.

Instruments

  1. Data-gathering tool. An tangible or software implement used to carry out gathering of data.
  2. Search engine. A software system that is designed to search for data on corporate networks or, as a web search engine, on World Wide Web.
  3. Content gathering.

Practices

  • Assumption. The factor that, for planning purposes, is considered to be true, real, or certain. Assumptions affect all aspects of project planning, and are part of the progressive elaboration of the project. Project teams frequently identify, document, and validate assumptions as part of their planning process. Assumptions generally involve a degree of risk.
  • Elicitation. An activity within requirements development that identifies sources for requirements and then uses elicitation techniques (e.g., interviews, prototypes, facilitated workshops, documentation studies) to gather requirements from those sources.
  • Focus group. A focus group is a means to elicit ideas and attitudes about a specific product, service or opportunity in an interactive group environment. The participants share their impressions, preferences and needs, guided by a moderator.
  • Survey. A survey administers a set of written questions to stakeholders in order to collect responses from a large group in a relatively short period of time.

The successor lecture is Business Analysis Quarter.

Materials

Recorded audio

Recorded video

Live sessions

Texts and graphics

See also