Mental model

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Mental model is team members' knowledge and beliefs about how the work gets done by the team.


Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Mental model. Team members' knowledge and beliefs about how the work gets done by the team.

According to the FAA AC 120-72,

Mental model. A depiction of a system in a person's mind, i.e. how a person thinks a system is put together and how it works.

Related concepts

Related lectures