Quality management

Quality management is the management processes that overarch and tie together quality control and quality assurance activities.

Definition

According to Managing Quality by Foster (6th edition),

Quality management. The management processes that overarch and tie together quality control and quality assurance activities.

According to Juran's Quality Handbook by Defeo (7th edition),

• Quality management. All activities of the overall management function that determine the quality policy, objectives, and responsibilities and implement them by such means as quality planning, quality control, and quality improvement within the quality system.