Defensiveness
Revision as of 15:09, 7 July 2020 by QiratH (talk | contribs) (Created page with "Defensiveness is the attempt to protect a presenting image that a person believes is being attacked. ==Definition== According to Looking Out, Looking In by Adler, Proct...")
Defensiveness is the attempt to protect a presenting image that a person believes is being attacked.
Definition
According to Looking Out, Looking In by Adler, Proctor (15th edition),
- Defensive listening. A response style in which the receiver perceives a speaker's comments as an attack.