Balanced scorecard
Balanced scorecard is a performance measurement tool that looks as more than just the financial perspective.
Definitions
According to Management by Robbins and Coulter (14th edition),
- Balanced scorecard. A performance measurement tool that looks as more than just the financial perspective.
According to Managing Quality by Foster (6th edition),
- Balanced scorecard. A tool for monitoring both financial and operational metrics in one document.
According to Cost Accounting by Horngren, Datar, Rajan (14th edition),
- Balanced scorecard. A framework for implementing strategy that translates an organization's mission and strategy into a set of performance measures.