Monitoring and event management practice

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Monitoring and event management practice (hereinafter, the Practice) is the practice to systematically observe services and service components, and recording and reporting selected changes of state identified as events. The Practice relates to monitoring, event, and service management. This Practice is a part of the ITIL practices.


Definitions

According to the ITIL Foundation 4e by Axelos,

Monitoring and event management practice. The practice of systematically observing services and service components, and recording and reporting selected changes of state identified as events.

Purpose