Change
Change is in the context of quality management, change means to move from one state of operation to another state of operation.
Definitions
According to Managing Quality by Foster (6th edition),
- Change. In the context of quality management, change means to move from one state of operation to another state of operation.
According to the BABOK Guide (3rd edition),
- Change. The act of transformation in response to a need.
According to the ITIL Foundation 4e by Axelos,
- Change. The addition, modification, or removal of anything that could have a direct or indirect effect on services.