User contributions
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- 21:37, 7 June 2020 (diff | hist) . . (+404) . . N Supplier certification or qualification programs (Created page with "Supplier certification or qualification programs are programs designed to certify suppliers as acceptable for a particular customer. ==Definition== According to Managin...") (current)
- 21:36, 7 June 2020 (diff | hist) . . (+597) . . N Supplier alliances (Created page with "Supplier alliances is a term used to characterize the relationship between suppliers and customers when a high degree of linkages and interdependencies exist. supplier aud...") (current)
- 21:36, 7 June 2020 (diff | hist) . . (+320) . . N Superordinate goals (Created page with "Superordinate goals are goals that transcend individual needs to reflect group objectives. ==Definition== According to Managing Quality by Foster (6th edition), :Su...") (current)
- 21:33, 7 June 2020 (diff | hist) . . (+362) . . N Structural measures (Created page with "Structural measures are measures that include objectives, policies, and procedures that are followed by a firm. ==Definition== According to Managing Quality by Foster (...") (current)
- 21:32, 7 June 2020 (diff | hist) . . (+403) . . N Structural attributes (Created page with "Structural attributes refer to attributes having to do with physical characteristics of a product such as power steering or red paint. ==Definition== According to Manag...") (current)
- 21:31, 7 June 2020 (diff | hist) . . (+321) . . N Stretch target (Created page with "Stretch target is a challenging goal or objective requiring significant effort to achieve. ==Definition== According to Managing Quality by Foster (6th edition), :St...") (current)
- 21:30, 7 June 2020 (diff | hist) . . (+228) . . Strategy
- 21:29, 7 June 2020 (diff | hist) . . (+529) . . N Strategic benchmarking (Created page with "Strategic benchmarking is a type of benchmarking that involves observing how others compete. This type of benchmarking typically involves target firms that have been ident...") (current)
- 21:28, 7 June 2020 (diff | hist) . . (+527) . . N Strategic alliances (Created page with "Strategic alliances is an association between two firms by which they agree to work together to achieve a strategic goal. It is often associated with long-term, supplier-c...")
- 21:27, 7 June 2020 (diff | hist) . . (+515) . . N Storming (Created page with "Storming is the second stage of team development, in which the team begins to get to know each other but agreements have not been made to facilitate smooth interaction amo...") (current)
- 21:27, 7 June 2020 (diff | hist) . . (+301) . . N Statistical thinking (Created page with "Statistical thinking is Deming's concept relating to data-based decision making. ==Definition== According to Managing Quality by Foster (6th edition), :Statistical...") (current)
- 21:25, 7 June 2020 (diff | hist) . . (+389) . . N Statistical process control (Created page with "Statistical process control (SPC) is a technique that is concerned with monitoring process capability and process stability. ==Definition== According to Managing Qualit...") (current)
- 21:18, 7 June 2020 (diff | hist) . . (+257) . . N Stability (Created page with "Stability is the likelihood that a process will be random. ==Definition== According to Managing Quality by Foster (6th edition), :Stability. The likelihood that a...")
- 09:07, 7 June 2020 (diff | hist) . . (+300) . . N Spider charts (Created page with "Spider charts are charts used for tracking n metrics in a two-dimensional space. ==Definition== According to Managing Quality by Foster (6th edition), :Spider chart...") (current)
- 08:59, 7 June 2020 (diff | hist) . . (+378) . . N Sole-source filters (Created page with "Sole-source filters are external validation measures of quality programs such as the Baldrige criteria and ISO 9000. ==Definition== According to Managing Quality by...") (current)
- 08:58, 7 June 2020 (diff | hist) . . (-7) . . Soft data (current)
- 08:58, 7 June 2020 (diff | hist) . . (+456) . . N Soft data (Created page with "Soft data refers to data that cannot be measured or specifically quantified, such as survey data that ask respondents to provide their "opinion" about something. ==Defini...")
- 08:56, 7 June 2020 (diff | hist) . . (+336) . . N Soft costs (Created page with "Soft costs are savings that result in increased organizational slack, but not actual cost savings. ==Definition== According to [[Managing Quality by Foster (6th edition)]...") (current)
- 08:56, 7 June 2020 (diff | hist) . . (+499) . . N Societal environment (Created page with "Societal environment is the portion of a firm's environment pertaining to cultural factors such as language, business customs, customer preferences, and patterns of commun...")
- 08:54, 7 June 2020 (diff | hist) . . (+327) . . N Social environment (Created page with "Social environment is the part of an organizational culture that defines the human condition. ==Definition== According to Managing Quality by Foster (6th edition), :[...") (current)
- 08:54, 7 June 2020 (diff | hist) . . (+359) . . N Six sigma (Created page with "Six sigma is an approach to process and product design improvement that emphasizes rapid results and payoffs. ==Definition== According to Managing Quality by Foster (6t...") (current)
- 07:21, 7 June 2020 (diff | hist) . . (+286) . . N SIPOC (Created page with "SIPOC is an acronym for supplier-inputs-process-outputs-customer diagrams. ==Definition== According to Managing Quality by Foster (6th edition), :SIPOC. Acronym f...")
- 07:20, 7 June 2020 (diff | hist) . . (+279) . . N Single sourcing (Created page with "Single sourcing refer to using only one supplier for a single component. ==Definition== According to Managing Quality by Foster (6th edition), :Single sourcing. U...") (current)
- 07:20, 7 June 2020 (diff | hist) . . (+357) . . N Single source purchasing (Created page with "Single source purchasing is an approach to purchasing that requires long-term agreements with few suppliers. ==Definition== According to Managing Quality by Foster (6th...") (current)
- 07:19, 7 June 2020 (diff | hist) . . (+530) . . N Signal factors (Created page with "Signal factors are factors in a Taguchi experiment that are not under control of the operator. Examples include small variations in ambient temperature and variability...") (current)
- 07:06, 7 June 2020 (diff | hist) . . (+375) . . N Shitsuke (Created page with "Shitsuke is a term that refers to the discipline required to maintain the changes that have been made in a workplace. ==Definition== According to Managing Quality by Fo...") (current)
- 07:05, 7 June 2020 (diff | hist) . . (+306) . . N Serviceability (Created page with "Serviceability is a dimension of quality that refers to a product's ease of repair. ==Definition== According to Managing Quality by Foster (6th edition), :Serviceab...") (current)
- 07:04, 7 June 2020 (diff | hist) . . (+6) . . Managing Quality by Foster (6th edition)
- 07:02, 7 June 2020 (diff | hist) . . (-161) . . Service transaction analysis (current)
- 07:01, 7 June 2020 (diff | hist) . . (+465) . . N SERVQUAL (Created page with "SERVQUAL is a survey instrument designed to assess service quality along five specific dimensions: tangibles, reliability, responsiveness, assurance, and empathy. ==Defin...") (current)
- 06:52, 7 June 2020 (diff | hist) . . (+347) . . N Services blueprinting (Created page with "Services blueprinting is a chart that depicts service processes and potential fail points in a process. ==Definition== According to Managing Quality by Foster (6th edit...") (current)
- 06:51, 7 June 2020 (diff | hist) . . (+575) . . N Service transaction analysis (Created page with "Service transaction analysis (sTa) is a process for understanding how a firm interacts with customers. For customer service improvement. serviceability A dimension of qual...")
- 06:47, 7 June 2020 (diff | hist) . . (+467) . . N Service reliability (Created page with "Service reliability is a dimension of service quality that refers to the ability of the service provider to perform the promised service dependably and accurately. ==Defi...") (current)
- 06:46, 7 June 2020 (diff | hist) . . (+178) . . Service
- 06:44, 7 June 2020 (diff | hist) . . (+373) . . N Series reliability (Created page with "Series reliability is a system in which the failure of any single component causes the failure of the entire system. ==Definition== According to Managing Quality by Fos...") (current)
- 06:43, 7 June 2020 (diff | hist) . . (+589) . . N Sequential or departmental approach to design (Created page with "Sequential or departmental approach to design is an approach to design that requires product designers, marketers, process designers, and production managers to work throu...") (current)
- 06:41, 7 June 2020 (diff | hist) . . (+354) . . N Sensory attributes (Created page with "Sensory attributes are attributes having to do with our physical senses, such as fragrance, taste, or feel. ==Definition== According to Managing Quality by Foster (6th...") (current)
- 06:40, 7 June 2020 (diff | hist) . . (+303) . . N Selri (Created page with "Selri is a term that refers to organizing or throwing away things you do not use. ==Definition== According to Managing Quality by Foster (6th edition), :Selri. A...") (current)
- 06:38, 7 June 2020 (diff | hist) . . (+453) . . N Self-direction (Created page with "Self-direction is a term that refers to providing autonomy to employees (or other recipients of training) in terms of facilitating their own training needs. ==Definition=...") (current)
- 06:37, 7 June 2020 (diff | hist) . . (+313) . . N Self-directed work teams (Created page with "Self-directed work teams refer to work teams that have a considerable degree of autonomy. ==Definition== According to Managing Quality by Foster (6th edition), :Sel...") (current)
- 06:36, 7 June 2020 (diff | hist) . . (+326) . . N Selective services packages (Created page with "Selective services packages are service packages that can be selected from a menu of options. ==Definition== According to Managing Quality by Foster (6th edition), :[...") (current)
- 06:35, 7 June 2020 (diff | hist) . . (+198) . . Selection
- 06:33, 7 June 2020 (diff | hist) . . (+257) . . N Seiton (Created page with "Seiton is a term that refers to neatness in the workplace. ==Definition== According to Managing Quality by Foster (6th edition), :Seiton. A term that refers to ne...") (current)
- 06:28, 7 June 2020 (diff | hist) . . (+303) . . N Seiso (Created page with "Seiso is a term that suggests that a highly productive workplace should be clean. ==Definition== According to Managing Quality by Foster (6th edition), :Seiso. A...") (current)
- 06:28, 7 June 2020 (diff | hist) . . (+241) . . N Seiketsu (Created page with "Seiketsu is a term that refers to standardization. ==Definition== According to Managing Quality by Foster (6th edition), :Seiketsu. A term that refers to standard...") (current)
- 06:26, 7 June 2020 (diff | hist) . . (+313) . . N Scatter diagram (Created page with "Scatter diagram is a scatter plot used to examine the relationships between variables. ==Definition== According to Managing Quality by Foster (6th edition), :Scatte...")
- 06:25, 7 June 2020 (diff | hist) . . (+297) . . N Sampling plan (Created page with "Sampling plan is a determination of how data are to be gathered and evaluated. ==Definition== According to Managing Quality by Foster (6th edition), :[[Sampling plan]...") (current)
- 06:24, 7 June 2020 (diff | hist) . . (+217) . . N Sample (Created page with "Sample is a part representing a whole. ==Definition== According to Managing Quality by Foster (6th edition), :Sample. A part representing a whole. Category:...") (current)
- 19:46, 6 June 2020 (diff | hist) . . (+303) . . N S chart (Created page with "S chart is a standard deviation chart for monitoring changes in process variation. ==Definition== According to Managing Quality by Foster (6th edition), :S chart....") (current)
- 19:44, 6 June 2020 (diff | hist) . . (+310) . . N RUMBA (Created page with "RUMBA is an acronym for realistic, understandable, measurable, believable, actionable. ==Definition== According to Managing Quality by Foster (6th edition), :[[RUMBA]...") (current)
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