User contributions
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- 22:22, 7 June 2020 (diff | hist) . . (+268) . . N Value stream mapping (Created page with "Value stream mapping are flowcharts used in process improvement. ==Definition== According to Managing Quality by Foster (6th edition), :Value stream mapping. Flow...")
- 22:20, 7 June 2020 (diff | hist) . . (+225) . . N Value system (Created page with "Value system is a network of value chains. ==Definition== According to Managing Quality by Foster (6th edition), :Value system. A network of value chains. Ca...")
- 22:19, 7 June 2020 (diff | hist) . . (+382) . . N Value-chain activities (Created page with "Value-chain activities are Porter's chain of activities, including inbound logistics, production, and outbound logistics. ==Definition== According to Managing Quality b...") (current)
- 22:18, 7 June 2020 (diff | hist) . . (+198) . . Value chain
- 22:17, 7 June 2020 (diff | hist) . . (+333) . . N Value-based (Created page with "Value-based is a definition of quality relating to the social benefit from a product or service. ==Definition== According to Managing Quality by Foster (6th edition),...") (current)
- 22:17, 7 June 2020 (diff | hist) . . (+643) . . N Value-added (Created page with "Value-added is a customer-based perspective on quality that is used by services, manufacturing, and public sector organizations. The concept of value-added involves a subj...") (current)
- 22:16, 7 June 2020 (diff | hist) . . (+307) . . N User-based (Created page with "User-based is a definition of service or product quality that is customer centered. ==Definition== According to Managing Quality by Foster (6th edition), :User-base...") (current)
- 22:15, 7 June 2020 (diff | hist) . . (+287) . . N Upstream (Created page with "Upstream are processes that are closer to raw materials. ==Definition== According to Managing Quality by Foster (6th edition), :Upstream. Processes that are close...") (current)
- 22:15, 7 June 2020 (diff | hist) . . (+315) . . N Unique services packages (Created page with "Unique services packages refer to services packages tailored for a specific customer need. ==Definition== According to Managing Quality by Foster (6th edition), :Un...") (current)
- 22:14, 7 June 2020 (diff | hist) . . (+329) . . N Unified theory for services management (Created page with "Unified theory for services management is a set of propositions relative to managing services. ==Definition== According to Managing Quality by Foster (6th edition), :...") (current)
- 22:13, 7 June 2020 (diff | hist) . . (+551) . . N Undeveloped events (Created page with "Undeveloped events is a term used in fault-tree analysis. Undeveloped events are faults that do not have a significant consequence or are not expanded because there is not...") (current)
- 22:13, 7 June 2020 (diff | hist) . . (+335) . . N U chart (Created page with "U chart is a chart used to monitor the number of defects in sequential production lots. ==Definition== According to Managing Quality by Foster (6th edition), :U cha...") (current)
- 22:11, 7 June 2020 (diff | hist) . . (+274) . . N Ts 16949 (Created page with "Ts 16949 is an ISO standard for supplier development and management. ==Definition== According to Managing Quality by Foster (6th edition), :Ts 16949. ISO standard...") (current)
- 22:11, 7 June 2020 (diff | hist) . . (+319) . . N Tree diagram (Created page with "Tree diagram is a tool used to identify the steps needed to address a particular problem. ==Definition== According to Managing Quality by Foster (6th edition), :Tre...")
- 22:10, 7 June 2020 (diff | hist) . . (+381) . . N Transcendent (Created page with "Transcendent is a definition of quality that states quality is something we all recognize but we cannot verbally define. ==Definition== According to Managing Quality by...") (current)
- 22:10, 7 June 2020 (diff | hist) . . (+397) . . N Transactional analysis (Created page with "Transactional analysis is a method for studying the interaction between customers and service providers to help improve service. ==Definition== According to Managing Qu...") (current)
- 22:09, 7 June 2020 (diff | hist) . . (+407) . . N Trait dimension (Created page with "Trait dimension is a view of leadership that states leadership potential is related to the "traits" of an individual, such as height. ==Definition== According to Managi...") (current)
- 22:08, 7 June 2020 (diff | hist) . . (+405) . . N Training program design (Created page with "Training program design is a term that describes the process of tailoring a course or set of courses to meet the needs of a company. ==Definition== According to Managin...") (current)
- 22:08, 7 June 2020 (diff | hist) . . (+399) . . N Training needs assessment (Created page with "Training needs assessment is a process for gathering organizational data relative to finding areas where training is most needed. ==Definition== According to Managing Q...") (current)
- 22:07, 7 June 2020 (diff | hist) . . (+672) . . N Training needs analysis (Created page with "Training needs analysis is the process of identifying organizational needs in terms of capabilities, task needs assessment in terms of skill sets that are needed within th...") (current)
- 22:06, 7 June 2020 (diff | hist) . . (+655) . . N Total quality human resources management (Created page with "Total quality human resources management (TQHRM) is an approach to human resources management that involves many of the concepts of quality management. The primary purpose...") (current)
- 22:06, 7 June 2020 (diff | hist) . . (+335) . . N Tolerance design (Created page with "Tolerance design is the act of determining the amount of allowable variability around parameters. ==Definition== According to Managing Quality by Foster (6th edition)...") (current)
- 22:05, 7 June 2020 (diff | hist) . . (+324) . . N Tiger teams (Created page with "Tiger teams are teams with a specific defined goal and a short timeframe to attain the goal. ==Definition== According to Managing Quality by Foster (6th edition), :...") (current)
- 22:04, 7 June 2020 (diff | hist) . . (+272) . . N Three Ts (Created page with "Three Ts are the task, treatment, and tangibles in service design. ==Definition== According to Managing Quality by Foster (6th edition), :Three Ts. The task, trea...") (current)
- 22:03, 7 June 2020 (diff | hist) . . (+283) . . N Three spheres of quality (Created page with "Three spheres of quality is quality management, assurance, and control. ==Definition== According to Managing Quality by Foster (6th edition), :Three spheres of qual...") (current)
- 22:02, 7 June 2020 (diff | hist) . . (+363) . . N 360-degree evaluation (Created page with "360-degree evaluation is a method for evaluating performance with input from supervisors, peers, and employees. ==Definition== According to Managing Quality by Foster (...") (current)
- 22:01, 7 June 2020 (diff | hist) . . (+362) . . N Temporal attributes (Created page with "Temporal attributes are attributes relating to time such as on-time performance and meeting delivery schedules. ==Definition== According to Managing Quality by Foster (...") (current)
- 22:01, 7 June 2020 (diff | hist) . . (+487) . . N Technology selection for product development (Created page with "Technology selection for product development is the process of selecting materials and technologies that provide the best performance for the customer at an acceptable cos...") (current)
- 22:00, 7 June 2020 (diff | hist) . . (+698) . . N Technology feasibility statement (Created page with "Technology feasibility statement is a feasibility statement used in the design process to assess a variety of issues such as necessary parameters for performance, manufact...") (current)
- 21:59, 7 June 2020 (diff | hist) . . (+383) . . N Technology development for process selection (Created page with "Technology development for process selection is the act of choosing or developing technologies during the design process. ==Definition== According to Managing Quality b...") (current)
- 21:58, 7 June 2020 (diff | hist) . . (+281) . . N Teamware (Created page with "Teamware is a computer software that is used in making group decisions. ==Definition== According to Managing Quality by Foster (6th edition), :Teamware. Computer...") (current)
- 21:56, 7 June 2020 (diff | hist) . . (+236) . . Team building (current)
- 21:55, 7 June 2020 (diff | hist) . . (+197) . . Team
- 21:53, 7 June 2020 (diff | hist) . . (+323) . . N Task needs assessment (Created page with "Task needs assessment is the process of assessing the skills that are needed within a firm. ==Definition== According to Managing Quality by Foster (6th edition), :T...") (current)
- 21:52, 7 June 2020 (diff | hist) . . (+543) . . N Task environment (Created page with "Task environment is the portion of a firm's environment pertaining to structural issues, such as the skill levels of employees, remuneration policies, technology, and the...") (current)
- 21:51, 7 June 2020 (diff | hist) . . (+279) . . N Target firm (Created page with "Target firm is the firm that is being studied or benchmarked against. ==Definition== According to Managing Quality by Foster (6th edition), :Target firm. The firm...") (current)
- 21:50, 7 June 2020 (diff | hist) . . (+481) . . N Tangibles (Created page with "Tangibles is a dimension of service quality that refers to the physical appearance of the service facility, the equipment, the personnel, and the communications material....") (current)
- 21:49, 7 June 2020 (diff | hist) . . (+1,063) . . N Taguchi method (Created page with "Taguchi method is an approach to quality management developed by Genichi Taguchi. The Taguchi method provides (1) a basis for determining the functional relationship betwe...") (current)
- 21:48, 7 June 2020 (diff | hist) . . (+725) . . N Systems view (Created page with "Systems view is a management viewpoint that focuses on the interactions between the various components (i.e., people, policies, machines, processes, and products) that com...") (current)
- 21:48, 7 June 2020 (diff | hist) . . (+411) . . N System reliability (Created page with "System reliability is the probability that components in a system will perform their intended function over a specified period of time. ==Definition== According to Mana...") (current)
- 21:47, 7 June 2020 (diff | hist) . . (+277) . . N System availability (Created page with "System availability is the proportion of time a system is available. ==Definition== According to Managing Quality by Foster (6th edition), :System availability. T...") (current)
- 21:46, 7 June 2020 (diff | hist) . . (+179) . . Sustainability
- 21:44, 7 June 2020 (diff | hist) . . (+345) . . N Surveying (Created page with "Surveying is generating a list of strengths and weaknesses in a firm in a generic internal assessment. ==Definition== According to Managing Quality by Foster (6th editi...") (current)
- 21:43, 7 June 2020 (diff | hist) . . (+533) . . N Supply chain quality management (Created page with "Supply chain quality management (SCQM) is a systems-based approach to performance improvement that leverages opportunities created by upstream and downstream linkages with...") (current)
- 21:43, 7 June 2020 (diff | hist) . . (+563) . . N Supply chain (Created page with "Supply chain is a network of facilities that procures raw materials, transforms them into intermediate subassemblies and final products, and then delivers the products to...")
- 21:42, 7 June 2020 (diff | hist) . . (+341) . . N Supplier qualification (Created page with "Supplier qualification is the process of grading suppliers. Usually associated with single sourcing. ==Definition== According to Managing Quality by Foster (6th edition...") (current)
- 21:41, 7 June 2020 (diff | hist) . . (+348) . . N Supplier filters (Created page with "Supplier filters are hurdles that suppliers must pass in order to be considered by a potential customer. ==Definition== According to Managing Quality by Foster (6th edi...") (current)
- 21:40, 7 June 2020 (diff | hist) . . (+721) . . N Supplier evaluation (Created page with "Supplier evaluation is a tool used by many firms to differentiate and discriminate among suppliers. Supplier evaluations often involve report cards in which potential supp...") (current)
- 21:39, 7 June 2020 (diff | hist) . . (+350) . . N Supplier development programs (Created page with "Supplier development programs are training and development programs provided by firms to their suppliers. ==Definition== According to Managing Quality by Foster (6th ed...") (current)
- 21:38, 7 June 2020 (diff | hist) . . (+281) . . N Supplier development (Created page with "Supplier development is the process of improving supplier performance. ==Definition== According to Managing Quality by Foster (6th edition), :Supplier development...") (current)
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