Surface acting
Revision as of 10:13, 3 December 2018 by Gary (talk | contribs) (Created page with "Surface acting is hiding one's inner feelings and forgoing emotional expressions in response to display rules. ==Definitions== According to Organizational Behavior by...")
Surface acting is hiding one's inner feelings and forgoing emotional expressions in response to display rules.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Surface acting. Hiding one's inner feelings and forgoing emotional expressions in response to display rules.
